
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $26.26 - $27.01
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
wellness programs
Job Description
Marriott International is a renowned global hospitality company known for its extensive portfolio of hotels and resorts that provide exceptional experiences for travelers worldwide. One of the prominent brands under Marriott International is JW Marriott, the luxury segment that includes over 100 stunning hotels situated in prime city locations and exclusive resort areas around the globe. JW Marriott places immense emphasis on employee satisfaction, believing that happy employees lead to satisfied guests. The brand advocates for a workplace culture that is confident, innovative, genuine, and intuitive, and it carries forward the legacy of the company founder, J. Willard Marriott. Employees at JW Marriott enjoy a vibrant community where camaraderie thrives, and growth opportunities abound through training, development, and recognition programs. JW Marriott is dedicated to providing a supportive work environment that focuses on the holistic well-being of its employees, a philosophy exemplified by 'The JW Treatment,' which ensures employees receive exceptional care and support.
The property located at 540 N Michigan Ave, Chicago, Illinois, operates under the hospitality sector and is seeking a full-time, non-management Housekeeping team member. This role is critical to maintaining the high standards of cleanliness and safety expected at JW Marriott. Compensation for this position is competitive, ranging from $26.26 to $27.01 per hour, reflecting the importance the company places on quality housekeeping services.
As a Housekeeping team member, you will be responsible for the upkeep of guest rooms and public areas, ensuring that every space meets Marriott's exacting standards of cleanliness and presentation. The role involves performing routine inspections of cleaned rooms to verify housekeeping quality, promptly responding to guest and departmental requests, and diligently following established procedures for accessing guest rooms while respecting privacy and safety protocols. Additional duties include assisting in training, scheduling, and motivating housekeeping staff, maintaining a professional appearance, and adhering to all company safety policies. This position requires physical dexterity, including the ability to lift, move, and manipulate items weighing up to 55 pounds or more with assistance, operate housekeeping carts, and work safely in various environmental conditions such as confined spaces, inclined surfaces, and stairs. You will frequently interact with fellow team members, contributing to a respectful and collaborative workplace culture.
Marriott International champions diversity and equal employment opportunities. The company fosters an inclusive environment where employees from diverse backgrounds are valued and empowered. As part of JW Marriott's team, you will have access to comprehensive benefits that support your professional growth and personal well-being. This position offers a chance to be part of an iconic hospitality brand that delivers unmatched guest experiences while supporting employees' career aspirations. Joining JW Marriott means becoming part of a global family dedicated to excellence, passion, and the very best in luxury hotel service. You will be positioned where you can perform at your best, pursue your purpose, collaborate with an incredible international team, and become the best version of yourself.
The property located at 540 N Michigan Ave, Chicago, Illinois, operates under the hospitality sector and is seeking a full-time, non-management Housekeeping team member. This role is critical to maintaining the high standards of cleanliness and safety expected at JW Marriott. Compensation for this position is competitive, ranging from $26.26 to $27.01 per hour, reflecting the importance the company places on quality housekeeping services.
As a Housekeeping team member, you will be responsible for the upkeep of guest rooms and public areas, ensuring that every space meets Marriott's exacting standards of cleanliness and presentation. The role involves performing routine inspections of cleaned rooms to verify housekeeping quality, promptly responding to guest and departmental requests, and diligently following established procedures for accessing guest rooms while respecting privacy and safety protocols. Additional duties include assisting in training, scheduling, and motivating housekeeping staff, maintaining a professional appearance, and adhering to all company safety policies. This position requires physical dexterity, including the ability to lift, move, and manipulate items weighing up to 55 pounds or more with assistance, operate housekeeping carts, and work safely in various environmental conditions such as confined spaces, inclined surfaces, and stairs. You will frequently interact with fellow team members, contributing to a respectful and collaborative workplace culture.
Marriott International champions diversity and equal employment opportunities. The company fosters an inclusive environment where employees from diverse backgrounds are valued and empowered. As part of JW Marriott's team, you will have access to comprehensive benefits that support your professional growth and personal well-being. This position offers a chance to be part of an iconic hospitality brand that delivers unmatched guest experiences while supporting employees' career aspirations. Joining JW Marriott means becoming part of a global family dedicated to excellence, passion, and the very best in luxury hotel service. You will be positioned where you can perform at your best, pursue your purpose, collaborate with an incredible international team, and become the best version of yourself.
Job Requirements
- Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (GED)
- al menos 1 año de experiencia laboral afín
- no se requiere experiencia como supervisor
- ninguna licencia o certificación requerida
Job Qualifications
- Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (GED)
- al menos 1 año de experiencia laboral afín
- no se requiere experiencia como supervisor
- ninguna licencia o certificación requerida
Job Duties
- Ingresar el estado de las habitaciones limpias en las hojas de asignación
- completar las listas de control para informar la limpieza y el estado de cada área asignada
- completar el papeleo requerido por el Departamento de Limpieza
- identificar las asignaciones de las habitaciones y la clase de limpieza que se requiere para cada una
- inspeccionar las habitaciones de los huéspedes luego de que sean limpiadas por la mucama
- atender rápidamente las solicitudes por parte de los huéspedes y de otros departamentos
- ingresar a las habitaciones de los huéspedes cumpliendo con los procedimientos para obtener acceso y asegurarse de que se encuentre desocupada antes de entrar
- asistir a la gerencia en la contratación, capacitación, programación, evaluación, asesoramiento, disciplina, motivación y entrenamiento de los empleados
- servir como ejemplo
- cumplir con todas las políticas y procedimientos de seguridad de la compañía
- informar cualquier problema de mantenimiento, peligros para la seguridad, accidentes o lesiones
- completar la capacitación y certificaciones sobre seguridad
- asegurarse de que tanto el uniforme como la apariencia personal sean pulcros y profesionales
- mantener la privacidad de la información propiedad de la compañía
- proteger sus bienes
- apoyar a todos los compañeros de trabajo y tratarlos con dignidad y respeto
- dar apoyo al equipo para alcanzar metas comunes
- cumplir las expectativas y los estándares de aseguramiento de la calidad
- mover a una velocidad que se requiera para responder a situaciones de trabajo
- inspeccionar visualmente herramientas, equipos o máquinas
- ingresar y localizar información relacionada con el trabajo usando computadoras o sistemas de punto de ventas
- agarrar, dar vuelta y manipular objetos de varios tamaños y pesos
- alcanzar por encima de la cabeza y debajo de las rodillas
- moverse por espacios angostos, confinados o elevados
- moverse por superficies inclinadas, desniveladas o resbalosas y escalinatas
- subir y bajar escalinatas y/o rampas de servicio
- hacer uso continuo de destreza manual y habilidades motoras
- mover, levantar, transportar y colocar objetos que pesan 55 libras o menos sin asistencia y más de 55 libras con asistencia
- capacidad de empujar y arrastrar un carro de mantenimiento cargado y otras máquinas relacionadas con el trabajo en superficies inclinadas y desniveladas
- verificar visualmente e interpretar documentos escritos
- estar de pie, sentarse, arrodillarse o caminar durante períodos prolongados
- escuchar y responder apropiadamente a los problemas de otros empleados
- hablar con otras personas usando un lenguaje claro y profesional
- efectuar otras tareas de trabajo razonables solicitadas por sus supervisores
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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