Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $23.23
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
wellness programs

Job Description

Denver Marriott West, located in Golden, Colorado, is a distinguished hotel that offers a welcoming and comfortable environment for both leisure and business travelers. Part of the globally recognized Marriott International family, this full-service hotel combines convenience with exceptional service to create a memorable experience for each guest. The beautiful location at 1717 Denver West Blvd provides guests with easy access to the vibrant Denver metropolitan area and stunning natural surroundings. With a focus on delivering top-notch hospitality and luxury accommodations, Denver Marriott West continually strives to uphold the standards of the Marriott brand while fostering a culture of inclusion and respect among its associates and guests.

The role of Housekeeping Lead at Denver Marriott West is a pivotal position within the hospitality team, responsible for ensuring that the guestrooms and public areas maintain the highest standards of cleanliness and comfort. This full-time, non-management role offers a competitive pay rate of $23.23 per hour and provides an opportunity to contribute to an esteemed hospitality brand with comprehensive benefits. The Housekeeping Lead supports the management team by overseeing room cleaning procedures, completing detailed checklists, and inspecting guest rooms post-cleaning to guarantee quality and guest satisfaction.

This position plays an essential role in upholding safety and security protocols and promotes a clean, professional appearance with strong attention to detail. Beyond the physical tasks, the Housekeeping Lead acts as a mentor and role model, assisting in various administrative duties such as employee hiring, training, scheduling, and performance evaluations. They are expected to follow company policies closely, report any maintenance or safety issues promptly, and support initiatives aimed at enhancing organizational efficiency and cost savings.

The role also requires excellent interpersonal skills to interact positively with guests and team members, anticipating service needs, and ensuring an exceptional hospitality experience. Physical stamina and agility are important, as the job involves moving and handling loads, operating housekeeping carts, as well as standing, walking, bending, and reaching for extended periods. The ideal candidate should have at least one year of related experience and a high school diploma or GED equivalent, although no supervisory experience is necessary.

Denver Marriott West and its luxury JW Marriott portfolio emphasize the importance of an inclusive workplace that values the unique backgrounds, talents, and experiences of its associates. As part of Marriott International, the company commits to equal opportunity employment, providing numerous benefits to support employees' wellbeing, career growth, and work-life balance. Working here means becoming part of a global team dedicated to delivering thoughtful and heartfelt service that embodies Marriott’s enduring promise of "Wonderful Hospitality. Always." This Housekeeping Lead opportunity is an ideal choice for individuals passionate about hospitality and looking for a fulfilling career path within a prestigious hotel chain that prioritizes employee growth and guest satisfaction.

Job Requirements

  • High school diploma or GED equivalent
  • at least 1 year of related work experience
  • ability to enter and locate work-related information using computers
  • ability to move, lift, and carry objects up to 55 pounds unassisted and heavier objects with assistance
  • ability to stand, sit, kneel, or walk for extended periods
  • ability to reach overhead and below the knees
  • ability to operate housekeeping carts and machinery
  • willingness to complete safety training and certifications
  • adherence to company policies and procedures

Job Qualifications

  • High school diploma or GED equivalent
  • at least 1 year of related work experience
  • no supervisory experience
  • basic knowledge of housekeeping procedures
  • effective communication skills
  • ability to follow safety and security policies
  • ability to maintain professional appearance

Job Duties

  • Enter status of rooms cleaned
  • complete checklists to report cleanliness and condition of assigned areas
  • complete required housekeeping paperwork
  • identify room assignments and type of cleaning required
  • inspect guest rooms after being cleaned
  • respond promptly to requests from guests and other departments
  • assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees

Job Criteria

Experience

Mid Level (3-7 years)


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