Rooms Inspector

The Ritz-Carlton Pentagon City, located at 1250 S Hayes St, Arlington, Virginia, is part of the prestigious Ritz-Carlton brand under Marriott International. Recognized globally as a leader in luxury hospitality, The Ritz-Carlton is committed to delivering exceptional service that creates memorable experiences for every guest. With over 100 award-winning properties worldwide, the company prides itself on its deep-rooted culture of excellence, creativity, and compassion among its associates. The Ritz-Carlton team members, often referred to as Ladies and Gentlemen, strive to deliver the Gold Standards of service each day, which include the Employee Promise, Credo, and Service Values. This culture of working together to achieve the highest standards is the cornerstone of the hotel's ongoing success and leadership in the luxury hospitality industry.

The Housekeeping role at The Ritz-Carlton Pentagon City is a full-time, non-management position focused on maintaining the highest standards of cleanliness and guest satisfaction in guest rooms and public areas. This role requires meticulous attention to detail as it involves entering the status of cleaned rooms, completing cleanliness checklists, and following strict procedures for room access and vacancy verification. The candidate will assist in supporting the management team by contributing to hiring, training, scheduling, evaluating, counseling, and motivating housekeeping staff, serving as a role model for the team. They will also be responsible for adhering to all company safety and security protocols, reporting any hazards or maintenance issues, and ensuring the safe handling and storage of materials.

This position emphasizes guest service excellence, requiring the ability to promptly respond to guest requests, interact professionally with both guests and team members, and anticipate the needs of guests, including those with disabilities. Physical demands of the job include moving and handling equipment and objects of various weights, standing or walking for extended periods, and performing activities such as bending, twisting, and reaching. The role also involves using computers and point of sale systems for data entry and communication, making computer literacy an important aspect.

At The Ritz-Carlton, employees are empowered to develop new ways to improve organizational efficiency, quality, and safety while upholding confidentiality and protecting company assets. This role is ideal for individuals with at least one year of related experience, a high school diploma or GED equivalent, and a passion for delivering luxury service standards. The Ritz-Carlton pledges a welcoming and inclusive work environment that values diversity and fosters personal and professional growth. By joining the team, you become part of an internationally recognized brand where you can do your best work, begin your purposeful career, belong to a collaborative global team, and become the best version of yourself.