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Job Overview
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
flexible scheduling
Job Description
Proper Hospitality is a distinguished hospitality company known for its dedication to thoughtful design, intentional service, and operational excellence. Focused on creating unique and memorable experiences for guests, Proper Hospitality stands out in the luxury and lifestyle hotel industry by cultivating an environment where creativity, excellence, and humanity thrive together. This establishment values its team deeply, considering its people the greatest strength, and fosters a workplace culture that encourages warmth, authenticity, and a commitment to hospitality as an opportunity to care for others and improve lives. Proper Hospitality is not only committed to operational success but also to building one... Show More
Job Requirements
- Prior experience in luxury or lifestyle hotel operations
- Minimum of three to five years of Rooms Division, Front Office, or Housekeeping leadership experience
- Strong operational discipline with the ability to manage multiple departments simultaneously
- Proven ability to lead teams, hold accountability, and drive results in a fast-paced environment
- Clear communicator who can align teams and resolve issues quickly
- Strong attention to detail with a practical approach to problem solving
- Comfortable working a flexible schedule including weekends and holidays
Job Qualifications
- Prior experience in luxury or lifestyle hotel operations
- Minimum of three to five years of Rooms Division, Front Office, or Housekeeping leadership experience
- Strong operational discipline with the ability to manage multiple departments simultaneously
- Proven ability to lead teams, hold accountability, and drive results in a fast-paced environment
- Clear communicator who can align teams and resolve issues quickly
- Strong attention to detail with a practical approach to problem solving
- Comfortable working a flexible schedule including weekends and holidays
Job Duties
- Oversee daily operations of Front Office and Housekeeping, ensuring alignment across both departments
- Serve as Manager on Duty as needed, providing leadership presence across the property
- Drive consistency in guest arrival and departure experience, including room readiness, cleanliness, and service delivery
- Partner with Housekeeping leadership to ensure rooms are turned efficiently, inspected thoroughly, and released on time
- Maintain clear communication between Front Office and Housekeeping on room status, priorities, and special requests
- Lead daily stand ups and operational touchpoints to align teams on occupancy, VIPs, and service priorities
- Monitor and act on guest feedback, ensuring service recovery is handled quickly and directly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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