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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
401(k) Plan
Employee Discounts
Job Description
The Baltimore Marriott Inner Harbor at Camden Yards is a distinguished hotel located in the heart of Baltimore, Maryland. Known for its prime location adjacent to Camden Yards, this hotel offers guests unparalleled access to some of the city's most iconic attractions and sports venues. Operated under the franchise ownership of HEI Hotels & Resorts, the Baltimore Marriott prides itself on delivering exceptional hospitality services that reflect the high standards of Marriott International while maintaining independent operational control. This establishment combines the global prestige of the Marriott brand with local management expertise to create a welcoming and comfortable environment for... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hotel front desk, reservations, or rooms division
- Knowledge of Marriott FSPMS system
- Strong attention to detail
- Excellent organizational skills
- Ability to prioritize and multitask in a fast-paced environment
- Good communication skills
- Ability to work flexible hours including weekends and holidays
- Ability to stand or sit for extended periods
Job Qualifications
- Prior hotel front desk, reservations, or rooms division experience
- Working knowledge of Marriott FSPMS system
- Strong attention to detail and organizational skills
- Ability to prioritize tasks in a fast-paced environment
- Clear verbal and written communication skills
- Ability to work collaboratively with multiple hotel departments
- Ability to work flexible schedules, including weekends and holidays
- Ability to sit or stand for extended periods while working at a computer
- Ability to manage multiple priorities during high-volume arrival periods
Job Duties
- Monitor daily room availability, room types, and room status in the property management system (PMS)
- Ensure accurate room status updates including vacant, occupied, dirty, clean, and out-of-order
- Assist with controlling room assignments based on arrivals, departures, and housekeeping readiness
- Support group room blocks, VIP stays, and special rooming requests
- Work closely with Front Desk staff to resolve room assignment issues and last-minute changes
- Assist with upgrades, room moves, and late check-out or early arrival requests as directed
- Communicate room availability challenges to Front Office leadership promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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