Renaissance Hotel logo

Room Service/Food Runner

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $12.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid Time Off
Paid sick leave
Paid holidays
Travel Discounts
growth potential

Job Description

The hotel is a bustling full-service establishment located in the heart of downtown, offering 323 well-appointed guest rooms. Known for its commitment to exceptional guest experiences and top-notch hospitality services, the hotel is a popular choice for business travelers, tourists, and locals alike. With a fast-paced environment that caters to diverse guests, the hotel maintains high standards in service quality, culinary offerings, and accommodation comfort. The team prides itself on professionalism, attentiveness, and a warm, welcoming atmosphere that makes every guest stay memorable.

We are currently seeking a dedicated and enthusiastic individual to join our team as an in-room dining server or food runner for the PM shift. This position can be either full-time or part-time based on the availability of the candidate. The role requires flexibility, including working weekends, to meet the demands of our busy environment. As an in-room dining server or food runner, you will play a critical role in delivering seamless dining experiences to our guests, ensuring timely and accurate order preparation and delivery. You will be responsible for greeting and seating guests in the restaurant when necessary, handling orders with care, and maintaining cleanliness and organization in the work area using the "clean as you go" method. This position demands excellent customer service skills, physical stamina to stand for long periods, and the ability to lift up to 30 lbs. Additionally, comprehensive knowledge of the food and beverage menu, including cocktails, beers, and wines, is essential to meet guest expectations and answer any inquiries they may have. Joining our team means becoming part of a respected hotel brand that offers numerous career growth opportunities and a supportive work environment. The benefits package includes medical, dental, and vision insurance, company-paid life insurance, a company-matched 401k plan, paid time off, sick leave, paid holidays, and exclusive Marriott brand travel discounts. If you are motivated, punctual, and committed to providing outstanding service in a dynamic setting, this role is an excellent opportunity to take your hospitality career to the next level.

Job Requirements

  • Must be able to stand for long hours at a time and lift items up to 30 lbs
  • Available some weekend days

Job Qualifications

  • Previous customer service experience preferred
  • Previous serving experience preferred
  • Full knowledge of the food and beverage items offered on the menu
  • Full knowledge of preparation and garnishments of cocktails, beers, and wines offered
  • Available some weekend days

Job Duties

  • Provide exceptional service to guests at all times
  • Greet and seat guests dining in the restaurant as needed
  • Prepare orders for in-room dining to include all condiments and utensils
  • Deliver orders to guest rooms
  • Use the clean as you go method to ensure the work area is presentable at all times

Job Criteria

Experience

Mid Level (3-7 years)


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