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ROOM SERVICE / TO GO RUNNER | PART TIME

Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Complimentary on-site parking
Complimentary colleague meal
401k plan
company match
discounted hotel stays
Paid holidays
Paid sick time
Paid vacation
Personal development reimbursement

Job Description

Hyatt Regency DFW is a premier hotel located directly across from Terminal C of the Dallas/Fort Worth International Airport, making it an ideal choice for travelers and business guests alike. The Hyatt Regency brand is part of the Global Hyatt Hotels Managed portfolio, renowned worldwide for its exceptional hospitality and commitment to guest satisfaction. This particular property boasts 811 well-appointed guestrooms and an expansive 92,000 square feet of function space, catering to a variety of events ranging from business conferences to social gatherings. Hyatt Regency DFW is a bustling hub of hospitality that balances the vibrancy of airport life with the comfort and luxury of a world-class hotel.

Joining the Food & Beverage team as a Room Service / To Go Runner means becoming part of a dedicated group focused on providing seamless dining experiences for hotel guests. This part-time role involves delivering to-go orders efficiently and courteously to guest rooms, ensuring that every delivery meets Hyatt's high standards of service. The position requires availability from noon to midnight, including weekends, highlighting the need for flexibility and commitment to guest needs at various times throughout the day. As a Room Service / To Go Runner, you will operate in a fast-paced, dynamic environment where excellent communication skills and physical stamina are essential. This job offers a meaningful opportunity for individuals who enjoy interaction with others and take pride in contributing to an exceptional guest experience. The role is integral to the hotel’s operations, directly impacting guest satisfaction by ensuring timely and accurate delivery of food and beverages to rooms.

Job Requirements

  • availability from 12pm to 12am including weekends
  • ability to lift, pull, and push moderate weight
  • good communication skills
  • ability to work in a fast-paced and sometimes physically demanding environment
  • customer-focused attitude
  • ability to follow instructions accurately
  • reliable and punctual

Job Qualifications

  • high school diploma or equivalent preferred
  • prior experience in a hospitality or food service role a plus
  • excellent verbal and written communication skills
  • ability to work in a fast-paced environment
  • strong customer service orientation
  • physical ability to perform duties including lifting and carrying
  • availability to work weekends and evenings

Job Duties

  • deliver to-go orders to guest rooms
  • communicate effectively with guests and team members
  • lift, pull, and push moderate weight as required
  • maintain a clean and organized delivery area
  • provide excellent customer service at all times
  • handle guest inquiries and requests with professionalism
  • assist with room service setup when needed

Job Criteria

Experience

No experience required


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