Room Service Server

The Ritz-Carlton, part of the globally renowned Marriott International portfolio, is an iconic luxury hotel brand recognized worldwide for setting the gold standard in hospitality. Located at 50 Central Park S, New York, this prestigious establishment offers exceptional guest experiences with a commitment to excellence, creativity, kindness, and compassionate service. The Ritz-Carlton operates over 100 award-winning hotels worldwide and is dedicated to creating memorable, lasting impressions for every guest through their service culture known as the "Gold Standards." These standards guide every team member to deliver hospitality that exceeds expectations and elevates everyday moments into extraordinary ones.

This opportunity is for a full-time Substitute Food and Beverage team member working primarily the evening shift. This non-management position offers a pay range of $18.39 to $24.52 per hour plus tips, reflecting the importance of guest satisfaction and rewarding high-quality service. The selected candidate will have an essential role in welcoming guests warmly and serving them with professionalism and enthusiasm. The role not only requires knowledge of the menu but also delivering seamless service tailored to individual guest needs. You will be responsible for managing transactions using the MICROS point-of-sale system accurately and ensuring the dining area remains immaculate by resetting tables and restocking supplies.

Working as part of The Ritz-Carlton team, you will share your enthusiasm for food and beverage service while embracing the brand's strong emphasis on teamwork, positive attitude, and guest-centric behavior. This role requires the ability to lift up to 25 pounds, stand or walk for extended periods, and maintain a professional appearance with a clean uniform. Rigorous safety training and certification will be provided before employment to ensure a safe working environment.

Joining The Ritz-Carlton is more than just employment; it is an invitation to be part of a diverse and inclusive global family that values individual talents and cultural blend. Whether you are new to the hospitality industry or an experienced professional, you will benefit from numerous opportunities for learning, development, and career growth within Marriott International’s vast network. The organization fosters a supportive environment with motivating management, wellness programs, and employee recognition initiatives to help every associate thrive. Perks include discounts on hotel rooms, gift shop items, food and beverages, creating a fulfilling balance between work and personal life.

As a Food and Beverage team member at The Ritz-Carlton, your courtesy, efficiency, and knowledge of the menu will play a crucial role in enhancing the guest experience. You will be a key contributor to why guests choose to return time and again, creating moments to be remembered long after their visit. Your positive energy and desire to please people will be central to upholding the brand’s promise of excellence in luxury service, where every day is an opportunity to improve and deliver outstanding hospitality. This position is ideal for individuals passionate about food, beverage, and customer service, and who want to grow within a globally respected, award-winning company renowned for its commitment to diversity, equality, and empowerment of its workforce.