Room Service Server

Pyramid Global Hospitality is a distinguished leader in the hospitality industry, recognized for its commitment to putting people first. With a global presence spanning over 230 properties worldwide, the company prides itself on fostering a supportive, inclusive, and diverse work environment that champions employee growth, wellbeing, and development. Founded on the principle of creating meaningful relationships, Pyramid Global Hospitality integrates a People First culture into every aspect of its business, ensuring that both employees and guests experience exceptional care and service. This culture not only enhances employee satisfaction but also translates into memorable, high-quality guest experiences, fostering brand loyalty and sustained success in the dynamic hospitality sector.

At Pyramid Global Hospitality, the emphasis on employee development manifests through comprehensive benefits and ongoing training programs that equip staff with essential skills and knowledge. Employees enjoy a generous array of benefits, including comprehensive health insurance, retirement plans, paid time off, unique on-site wellness programs, exclusive local discounts, and attractive employee rates for hotel stays. This supportive framework not only nurtures career advancement but also promotes overall personal wellbeing, making Pyramid an employer of choice for both emerging talent and seasoned professionals in hospitality.

One of the company’s standout properties, The Lytle Park Hotel, Autograph Collection, located in Cincinnati, exemplifies the brand's dedication to redefining hospitality with a blend of classic charm and modern elegance. The hotel is seeking to fill the position of In-Room Dining Server, inviting hospitality professionals who embody passion, expertise, and an unwavering commitment to service excellence. This role is integral to the guest experience, requiring a thorough understanding of the service process and a Beyond Compare attitude that ensures guests receive top-tier In-Room Dining service.

The In-Room Dining Server at The Lytle Park Hotel will be entrusted with delivering an impeccable dining experience directly to guests' rooms. Responsibilities include prompt and courteous delivery of meals, accuracy in handling orders and payments, and meticulous setup of In-Room Dining presentations. The role demands a comprehensive knowledge of menu offerings, including beverages such as wine, beer, cocktails, and spirits, enabling the server to confidently assist guests with recommendations and service timings.

Working in a vibrant, fast-paced environment, the candidate will also manage call handling to take orders efficiently, maintain clean and well-stocked dining stations, and uphold Pyramid's high standards of hygiene and service. This position offers a unique opportunity to be part of a team that values exacting service standards and fosters a culture where employees are integral to creating unforgettable guest experiences. The compensation for this role starts at $9.00 per hour plus service charges, reflecting the company's commitment to recognizing and rewarding exceptional service.

At Pyramid Global Hospitality, diversity and inclusiveness are more than just values; they are central to the company’s ethos. The company is proud to be an equal opportunity employer, embracing the diverse backgrounds and perspectives that enrich its workforce. This role is ideally suited for individuals with 2-4 years of food service experience who possess excellent communication skills, can thrive under pressure, and have a passion for delivering exemplary hospitality service. Joining Pyramid Global Hospitality means becoming part of a pioneering hospitality group dedicated to excellence, growth, and creating an environment where both employees and guests can flourish.