Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
sick leave
Pet insurance
Life insurance
short-term disability
long-term disability
401(k) with Company Match
Employee Discounts
Job Description
Claremont Resort & Club is a distinguished luxury resort located in the scenic Berkeley and Oakland Hills of the Bay Area, spanning over 22 acres. With a rich history dating back over a century, the resort is a landmark for those seeking an exceptional hospitality experience that blends traditional charm with modern luxury. The resort features fine dining options such as Limewood, a relaxing urban oasis at The Spa at the Claremont, and comprehensive wellness facilities through The Club at the Claremont. These offerings permit guests to enjoy not only luxury accommodations but also stunning views of the San Francisco... Show More
Job Requirements
- High school diploma or equivalent
- basic knowledge of food and beverage preparations and service standards
- knowledge of menu items and accompaniments
- ability to operate point-of-sale systems
- strong communication skills
- ability to work flexible hours
- reliable attendance
- positive attitude
- ability to handle guest complaints professionally
Job Qualifications
- Basic knowledge of food and beverage preparations and service standards
- knowledge of all menu items and accompaniments
- ability to remember, recite and promote the variety of menu items
- ability to operate a keyboard to input Point of Sale procedures to pre-check, input order and close out the check
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences such as effectively communicating with supervisors, coworkers, public etc
Job Duties
- Promptly answer room service calls
- announce any specials
- promote menu items and answer questions regarding preparation methods
- document orders
- repeat items back to callers to ensure accuracy
- quote expected arrival time with speed and accuracy
- immediately input order information into point-of-sale system
- note any special requests clearly
- give food server hard copy of check to be delivered with order
- respond to guest complaints in a positive manner
- negotiate a compromise and implement solutions
- comply with attendance rules and be available to work on a regular basis
- perform any other job-related duties as assigned
Job Location
Loading...
You may be also interested in:
Popular Cities
Similar Jobs