Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $26,379.32 - $33,491.31
Benefits
Fidelity 401K retirement plan with employer matching up to 6% of contribution
Hilton Hotel Travel Discount Program
paid time off (PTO)
free meal
free annual VIA bus pass
referral bonus incentive program
Team Member Assistance Program
Job Description
Zachry Hotels is a distinguished hospitality organization committed to delivering exceptional service and creating memorable experiences for every guest. Known for its warm and welcoming atmosphere, Zachry Hotels fosters a culture centered around the core values of respect, teamwork, and integrity. The company strongly believes that every person matters, collaboration leads to outstanding achievements, and hospitality is more than just a job — it’s a calling. As part of a passionate team, employees are treated like family and empowered to provide top-tier customer service in a supportive environment.
The company’s dedication to its team members is evident through its comprehen... Show More
The company’s dedication to its team members is evident through its comprehen... Show More
Job Requirements
- High school diploma or equivalent
- Food Handlers Certification
- TABC certification
- ability to carry or push trays weighing up to 30 pounds
- flexibility to work various shifts including nights, weekends, and holidays
- excellent interpersonal skills
- ability to stand and walk for extended periods
Job Qualifications
- Food Handlers Certification
- TABC certification
- previous experience in hotel or food service preferred
- strong customer service and communication skills
- ability to carry or push trays up to 30 pounds
- attention to detail
- ability to work in a team environment
Job Duties
- Clean, polish, and set up room service trays and delivery tables per Hilton and Palacio del Rio specifications
- Retrieve guest check from order taker, properly set delivery table and service tray, and pick up order from kitchen or bar
- Ensure guest order is complete and correct with all necessary items present and displayed correctly on trays and tables
- Carry trays up to 30 lbs or push wheeled carts to deliver room service orders to guests in a friendly and courteous manner
- Present check and obtain payment, deliver payment/signed check to order taker for closing
- Retrieve all trays and tables from guest floors and return items to designated locations
- Coordinate and assist kitchen staff as necessary to prepare and deliver amenities to guest rooms
- Perform correct and professional greeting and introductions to all guests
- Respond to requests and address guest questions, concerns, and needs in a friendly and courteous manner
- Other duties as assigned
Job Location
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