Room Service Attendant

Bend, OR, USA|

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $19.81 - $24.76

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee wellness programs

flexible scheduling

Career development opportunities

Job Description

St. Charles Health System is a renowned healthcare provider dedicated to improving the health and well-being of the community it serves. Known for its commitment to quality, compassion, and teamwork, St. Charles Health System operates multiple facilities offering comprehensive medical care, including hospitals, specialty clinics, and support services. The organization prides itself on its vision of creating America’s healthiest community together, guided by its mission of providing better health, better care, and better value with a foundation rooted in love and compassion. St. Charles Health System's values emphasize accountability, caring, and collaboration, ensuring that every employee works toward the highest... Show More

Job Requirements

Deschutes County Food Handlers Card or the ability to obtain within 2 weeks of hire
Ability to wear appropriate personal protective equipment (PPE) to perform job safely
Ability to stand and walk for 75% or more of the time
Ability to lift/carry/push or pull 1-10 pounds continually and 11-25 pounds frequently
Ability to climb stairs and occasionally a ladder or step-stool
Ability to reach overhead and lift/carry/push or pull 25-50 pounds occasionally
Ability to use clear and audible speaking voice and hear normal speech level
Availability to work part-time, variable shifts, including weekends and holidays
Willingness to comply with all organizational policies and procedures
Ability to maintain confidentiality and professionalism
Previous food service or customer service experience preferred
Knowledge of and adherence to food safety and sanitation standards
Must be legally authorized to work in the United States.

Job Qualifications

High school diploma or GED (equivalent education and experience considered)
Knowledge of therapeutic diets and menu items
Ability to follow safety and sanitation protocols
Strong communication and interpersonal skills
Previous customer service and/or food service experience preferred
Ability to deliver high-level customer service
Understanding of food safety standards including HACCP
Ability to work effectively in a team environment
Commitment to ethical behavior and confidentiality.

Job Duties

Participates in the assembly of patient trays to meet patient’s request and diet order
Delivers trays to patient rooms in a timely manner and verifies patient tray is correct utilizing the Double Patient Identifier process
Notifies appropriate nursing staff if patient has safety precautions for aspiration or other precautionary safety needs
Follows all precautions regarding isolation precautions in delivery of food to patients under isolation or other precautionary care
Conducts all delivery activities with the highest level of customer service
Ensures tray and food are in proper order when delivering to the patient and validates with patient food is what patient ordered and expected
Promptly follows up if patient is not satisfied with food or items are missing
Maintains knowledge of therapeutic diets and menu items to ensure patient’s diet restrictions are adhered to
Acts as the last point of contact for quality and safety checks in reviewing patient food order and dietary restrictions
Stocks food supply areas on assigned patient floors as directed
Cleans and sanitizes surfaces and equipment for room service
Stores and handles all food properly following HACCP guidelines
Maintains clean work areas including work surfaces, floors, walls and equipment following St. Charles Health System and Oregon Food Sanitation standards
Provides support to other areas of food services as directed
Delivers customer service to both internal and external customers that promotes goodwill, timeliness, efficiency and accuracy
Supports vision, mission, and values of the organization
Supports Value Improvement Practice (VIP-Lean) principles with enthusiasm and continuous improvement
Provides and maintains a safe environment for caregivers, patients and guests
Conducts all activities with high standards of professionalism and confidentiality
Complies with laws, regulations, policies and procedures
May perform additional duties of similar complexity as assigned.

Job Criteria

Experience

No experience required

Job Location

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