Room Inspector

Memphis, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $19.00

Work Schedule

Flexible

Benefits

Health Insurance

Paid Time Off

Retirement Plan

employee discount

Professional Development

Flexible Schedule

team environment

Job Description

The Rooms Inspector position is a crucial role within the hospitality industry, specifically in the housekeeping department of a hotel. The primary responsibility of this role is to ensure that all guest rooms and public areas maintain the highest standards of cleanliness, quality, and comfort, meeting or exceeding the hotel’s established operating procedures. This position acts as a vital link between housekeeping staff, the front desk, and the engineering department, facilitating effective communication and collaboration to enhance overall guest satisfaction and hotel functionality.

The hiring establishment is a professional hotel that values exceptional guest experiences, operational excellence, and a wel... Show More

Job Requirements

College degree or appropriate experience level in hotel operations or
High school diploma or equivalent plus at least three years of related experience or
Any equivalent combination of education and experience that provides the above skills, knowledge, or abilities
Strong verbal and written communication skills
Significant attention to detail
Computer skills required
Knowledge of inputting and accessing information in the property management system
Ability to maintain confidentiality of guest information and pertinent hotel data
Fluency in English, both verbal and in writing
Provide legible communication
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Stand or walk for an extended period of time

Job Qualifications

College degree or appropriate experience level in hotel operations
High school diploma or equivalent plus at least three years of related experience
Strong verbal and written communication skills
Significant attention to detail
Computer skills including knowledge of property management systems
Ability to maintain confidentiality of guest information and hotel data
Fluency in English both verbal and written
Ability to work collaboratively within a team environment
Excellent organizational and leadership skills
Flexibility to work various shifts including evenings, weekends, and holidays

Job Duties

Reports directly to the housekeeping supervisor and rooms manager
Inspects guest rooms and public areas daily to ensure quality standards and consistency
Works with housekeepers to ensure guest room status is communicated to front desk in a timely and efficient manner
Works collaboratively with housekeepers as well as engineering and front office to continually enhance and advance the hotel's goals and operations
Prepares and distributes housekeeping boards when necessary
Ensures all checklists are completed, filed, and approved by a team leader
Motivates the staff and establishes a productive and positive work environment
Assists in cleaning guest rooms and public areas when necessary
Maintains complete knowledge of all operations department policies and service procedures
Ensures the cleanliness and condition of each area meets designated hotel standards and carries out appropriate inspections on a consistent basis
Directly contacts respective personnel and relays any deficiencies that are to be corrected
Works with engineering to ensure that all equipment within the guest rooms are functioning properly
Has a flexible schedule to work any shifts and assists with staffing coverage in the instance of call-offs
Exhibits excellent supervision, communication, and oversight skills
Establishes and maintains open, collaborative relationships with employees and fellow managers
Adheres to all company standard conduct policies and procedures
Follows the company's employee handbook for rules and regulations
Performs all reasonable job duties as requested

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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