Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Benefits
competitive hourly wage
opportunities for career growth
Supportive team environment
employee recognition programs
diverse and challenging work assignments
Job Description
Our esteemed hospitality establishment located in Westminster, Colorado, is dedicated to delivering an exceptional guest experience through meticulous attention to cleanliness and service quality. As a leading hotel in the area, we pride ourselves on maintaining high standards that ensure our guests feel comfortable, welcomed, and valued throughout their stay. Our commitment to excellence is reflected in every aspect of our operations, from room preparation to the overall ambiance of the property, aiming to exceed guest expectations and uphold the reputation of our brand within the hospitality industry. By fostering a positive and supportive work environment, we empower our team... Show More
Job Requirements
- Be able to work in a standing position for long periods of time up to 8 hours a day
- Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision
- Ability to grasp, bend, and stoop
- push or pull heavy loads weighing up to 30 lbs
Job Qualifications
- Up to one month related experience or training
- Or equivalent combination of education and experience
- Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision
Job Duties
- Inspect the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction
- Work with and train room attendants to ensure daily tasks are completed timely and accurately
- In the event that rooms do not meet quality standards, room attendant should be sent back to correct any issues and room will not be released until it meets standards of cleanliness and brand requirements
- Inspect housekeeping carts and closets to ensure that they are properly stocked
- Ensure Loyalty Program Members' rooms are ready and inspected prior to check-in time and ensure proper amenities are delivered
- Work with house porters to maintain cleanliness of glass doors and windows through the assigned building
- Ensure cleanliness of all trash chute rooms by delegating daily assigned work to house porter
- Maintain cleanliness of hotel hallways, stairwells and elevators (vacuum/carpet exaction)
- Support room attendants by cleaning and stripping guest rooms as needed
- Communicate with the Front Office staff of any housekeeping delays or issues and make necessary changes to room status
- Fill out work order tickets as needed and ensure unacceptable rooms are not released back to inventory until items are addressed
- Ensure lines of communication are open with the house porter
- Ensure work area is clean when finished
- Maintain daily paperwork
- Perform open and closing procedures for the Housekeeping department in the absence of the Executive Housekeeper and/or Housekeeping Supervisor
- Provides support to Executive Housekeeper in the delivery of incentives and programs that promote positive associate relations
- Provides support to Executive Housekeeper to ensure that guest satisfaction scores meet or exceed brand benchmarks
- Performs any other duties as requested by supervisor
Job Location
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