Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $12.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Uniform allowance
Training and Development
Employee Discounts
Retirement Plan
Job Description
This vacancy is offered by a professional hotel establishment committed to providing exceptional guest experiences through meticulous housekeeping services. Our hotel prides itself on maintaining a clean, welcoming, and comfortable environment for every guest, supported by a dedicated housekeeping team. We seek a conscientious and motivated Housekeeping/Room Attendant to uphold our high standards and contribute to the overall guest satisfaction and hotel reputation. This position involves thorough cleaning of guest rooms and suites including bathrooms and kitchens, ensuring all areas meet the hotel's quality and hygiene standards. The role requires adherence to hotel operational procedures such as maintaining security with... Show More
Job Requirements
- At least six months experience in cleaning or janitorial related field
- high school diploma or G.E.D.
- able to lift and carry up to 40 pounds
- able to stand, sit, and walk for more than four hours
- undergo background screening for previous criminal history
- participate in all assigned training
- achieve at least 80 percent score on hotel reservation system test after training
- adhere to hotel dress code and grooming standards
- follow security protocols for housekeeping keys
- willingness to work in a smoke-free environment
Job Qualifications
- At least six months experience in cleaning or janitorial field
- previous hotel experience preferred
- high school diploma or G.E.D.
- ability to operate hotel reservation system with at least 80 percent score after training
- strong emotional intelligence
- good oral communication skills
- ability to work collaboratively in a team
- ability to manage disruptive emotions effectively
- professional grooming and conduct
- understanding of cleaning procedures and standards
- willingness to participate in periodic heavy duty cleaning
- ability to follow lost and found policies
- able to speak preferred guest languages
- sales-minded approach
- organizational skills
Job Duties
- Clean hotel rooms and suites including bathrooms and kitchens
- demonstrate good customer service skills
- complete tasks in a timely manner
- lift and move heavy items including upstairs
- interact with guests professionally and helpfully
- operate vacuums and use various cleaning solutions
- perform laundry duties including washing and drying linens
- clean all assigned hotel areas
- remove trash and dirty linens from rooms
- make beds
- dust
- sweep floors
- clean TV screens, windows, pictures, and mirrors
- empty wastebaskets
- clean telephones daily
- adhere to lost and found procedures
- sweep hallways in front of assigned rooms
- wear uniform and follow grooming standards
- sign in and out daily with proper time
- manage housekeeping keys securely
- stock cleaning carts neatly
- conduct heavy duty cleaning as assigned
- maintain carts free of garbage and wet rags
- engage guests and recognize their needs
- resolve guest issues immediately
- promote the hotel with a positive attitude
- anticipate guests' needs
- represent the hotel throughout guest stay
- respect diversity and multicultural environment
- adhere to smoke-free property policy
- participate in all assigned training
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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