Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $24.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
401k
Vacation leave
sick leave
Team Member Travel Program
Paid Time Off
Job Description
Bay Shores Peninsula Hotel is a charming independent boutique hotel located in the heart of Newport Beach, California. Known for its cozy coastal ambiance and vintage charm, this hotel offers guests a unique experience that feels more like staying in a beach house than a typical hotel. It is beloved by generations of returning guests who seek a warm, personalized atmosphere combined with the operational excellence typical of California lifestyle hospitality brands. The hotel's commitment to heartfelt service, local pride, and meaningful guest experiences makes it an ideal destination for travelers looking to enjoy the beautiful coastline while feeling genuinely welcomed. The serene location just steps from the sand and the hotel's intimate scale allow staff to provide personalized and attentive service, enhancing the overall guest experience. Bay Shores Peninsula Hotel prides itself on maintaining high standards, and a passionate team dedicated to making every guest feel at home every time they visit.
The role of Room Attendant at Bay Shores Peninsula Hotel is central to upholding the hotel's reputation for cleanliness, comfort, and outstanding service. This position involves safely and thoroughly cleaning guest rooms, hallways, and other assigned areas in compliance with the hotel's strict cleanliness standards. Room Attendants are expected to follow detailed cleaning protocols while maintaining a cheerful and courteous demeanor to ensure every guest interaction is positive and welcoming. Key responsibilities include making beds, dusting, vacuuming, cleaning bathrooms thoroughly, wiping down walls, and adhering to time guidelines set by the Executive Housekeeper and General Manager to ensure efficiency without compromising quality.
In addition to cleaning duties, Room Attendants must follow company policies regarding room amenities, promptly report lost and found items, maintain security protocols for master keys, and communicate effectively with both guests and team members. They also assist with laundry as needed and help other departments where necessary to contribute to the hotel's overall operational success. This is a full-time hourly position with a competitive pay range of $24.00 to $25.00 per hour. Along with wages, employees receive health benefits, a 401k plan, paid vacation and sick leave, and access to the Team Member Travel Program, which provides exclusive rates at sister properties for rest and relaxation. Bay Shores Peninsula Hotel is an equal opportunity employer that values diversity and complies with federal employment laws, ensuring a welcoming and supportive work environment for all team members.
The role of Room Attendant at Bay Shores Peninsula Hotel is central to upholding the hotel's reputation for cleanliness, comfort, and outstanding service. This position involves safely and thoroughly cleaning guest rooms, hallways, and other assigned areas in compliance with the hotel's strict cleanliness standards. Room Attendants are expected to follow detailed cleaning protocols while maintaining a cheerful and courteous demeanor to ensure every guest interaction is positive and welcoming. Key responsibilities include making beds, dusting, vacuuming, cleaning bathrooms thoroughly, wiping down walls, and adhering to time guidelines set by the Executive Housekeeper and General Manager to ensure efficiency without compromising quality.
In addition to cleaning duties, Room Attendants must follow company policies regarding room amenities, promptly report lost and found items, maintain security protocols for master keys, and communicate effectively with both guests and team members. They also assist with laundry as needed and help other departments where necessary to contribute to the hotel's overall operational success. This is a full-time hourly position with a competitive pay range of $24.00 to $25.00 per hour. Along with wages, employees receive health benefits, a 401k plan, paid vacation and sick leave, and access to the Team Member Travel Program, which provides exclusive rates at sister properties for rest and relaxation. Bay Shores Peninsula Hotel is an equal opportunity employer that values diversity and complies with federal employment laws, ensuring a welcoming and supportive work environment for all team members.
Job Requirements
- High school diploma or GED preferred
- Previous housekeeping or cleaning experience is beneficial
- Ability to communicate clearly with guests and team members
- Physical ability to perform cleaning and laundry tasks
- Willingness to follow company cleaning and safety standards strictly
- Ability to maintain confidentiality and security of guest belongings and keys
- Reliable and punctual work attendance
- Flexibility to work various shifts including weekends and holidays
Job Qualifications
- High school diploma or GED preferred
- Previous experience in a housekeeping or room attendant role is an advantage
- Strong attention to detail and commitment to cleanliness
- Ability to work efficiently within established time guidelines
- Excellent communication and interpersonal skills
- Ability to follow company policies and procedures strictly
- Physical stamina to perform cleaning tasks and handle laundry duties
- Ability to work collaboratively in a team environment
Job Duties
- Maintain a friendly, cheerful, and courteous demeanor at all times, while providing personalized service to hotel guests
- Communicate effectively with guests and fellow team members
- Clean guest rooms to Company standards including but not limited to making beds, dusting, vacuuming, cleaning bathrooms completely, wiping down walls, etc
- Clean rooms within the minutes-per-room guideline established by the Executive Housekeeper and General Manager
- Follow Company policy for room amenities
- Turn in all items left in guestroom to manager immediately
- Maintain complete security of master room key and return the key at the end of shift
- Never leave the property with a key
- Report any maintenance items that need immediate attention
- Assist with laundry as needed
- Report any missing/found articles or damage to the Executive Housekeeper
- Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel
- Perform other duties as assigned, requested, or deemed necessary by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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