Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf Lodge is a renowned chain of indoor water park resorts offering family-friendly accommodations and entertainment. Known for its unique blend of adventure, relaxation, and activities designed to engage guests of all ages, Great Wolf Lodge provides a memorable experience in a welcoming and safe environment. With multiple locations across North America, the company prides itself on customer satisfaction, excellent service, and creating a family-oriented atmosphere. As part of a larger hospitality industry, Great Wolf Lodge emphasizes operational excellence, team collaboration, and continuous development of its employees.
The Room Attendant (Housekeeper) at Great Wolf Lodge plays a vital role in maintaining the resort's high standards of cleanliness and guest satisfaction. This position involves performing comprehensive cleaning and maintenance tasks to ensure guest rooms and public areas are spotless and welcoming. Room Attendants handle duties such as vacuuming, dusting, washing items, collecting and sorting trash, and replenishing supplies. This job is essential for allowing guests to relax and enjoy their stay without worrying about daily chores. The role is available on a full-time, part-time, and flexible schedule basis, offering opportunities for various work preferences.
Candidates for the Room Attendant position can look forward to joining a company invested in career growth and employee well-being. Great Wolf Lodge supports its team members through cross-training opportunities, scholarship funds, and talent development programs designed to advance careers at all levels. Employees benefit from exclusive perks like discounted vacations and referral incentives, along with access to Great Wolf University for on-the-job and leadership training. The company promotes a healthy work-life balance with flexible scheduling options and comprehensive wellness programs, including employee assistance and relief funds. Diversity and inclusion are core values at Great Wolf Lodge, fostering a supportive environment where every team member is celebrated and respected.
This role requires adherence to safety standards for cleaning chemicals and equipment, organizational skills for maintaining cart supplies, and attentive communication with guests and other team members. Responsibilities extend to reporting maintenance issues, documenting lost and found items, and conserving energy in unoccupied rooms. Physical demands include the ability to lift, push, and pull heavy items, as well as stand for extended periods. The company seeks candidates willing to work flexible hours, including nights, weekends, and holidays, to meet operational needs. Background checks and drug screenings are part of the hiring process to ensure a safe workplace.
Overall, joining Great Wolf Lodge as a Room Attendant offers a rewarding opportunity in a dynamic hospitality setting. The position is ideal for individuals who enjoy teamwork, have a keen eye for detail, and are committed to enhancing the guest experience through exceptional cleanliness and service. With competitive pay starting at $17.00 per hour, and a robust benefits package, Great Wolf Lodge is an excellent choice for those seeking stability, growth, and a positive work environment.
The Room Attendant (Housekeeper) at Great Wolf Lodge plays a vital role in maintaining the resort's high standards of cleanliness and guest satisfaction. This position involves performing comprehensive cleaning and maintenance tasks to ensure guest rooms and public areas are spotless and welcoming. Room Attendants handle duties such as vacuuming, dusting, washing items, collecting and sorting trash, and replenishing supplies. This job is essential for allowing guests to relax and enjoy their stay without worrying about daily chores. The role is available on a full-time, part-time, and flexible schedule basis, offering opportunities for various work preferences.
Candidates for the Room Attendant position can look forward to joining a company invested in career growth and employee well-being. Great Wolf Lodge supports its team members through cross-training opportunities, scholarship funds, and talent development programs designed to advance careers at all levels. Employees benefit from exclusive perks like discounted vacations and referral incentives, along with access to Great Wolf University for on-the-job and leadership training. The company promotes a healthy work-life balance with flexible scheduling options and comprehensive wellness programs, including employee assistance and relief funds. Diversity and inclusion are core values at Great Wolf Lodge, fostering a supportive environment where every team member is celebrated and respected.
This role requires adherence to safety standards for cleaning chemicals and equipment, organizational skills for maintaining cart supplies, and attentive communication with guests and other team members. Responsibilities extend to reporting maintenance issues, documenting lost and found items, and conserving energy in unoccupied rooms. Physical demands include the ability to lift, push, and pull heavy items, as well as stand for extended periods. The company seeks candidates willing to work flexible hours, including nights, weekends, and holidays, to meet operational needs. Background checks and drug screenings are part of the hiring process to ensure a safe workplace.
Overall, joining Great Wolf Lodge as a Room Attendant offers a rewarding opportunity in a dynamic hospitality setting. The position is ideal for individuals who enjoy teamwork, have a keen eye for detail, and are committed to enhancing the guest experience through exceptional cleanliness and service. With competitive pay starting at $17.00 per hour, and a robust benefits package, Great Wolf Lodge is an excellent choice for those seeking stability, growth, and a positive work environment.
Job Requirements
- Able to lift up to 30 lbs
- Able to push/pull up to 100 lbs
- Able to bend stretch and twist
- Able to stand for long periods of time
- Able to work with chemicals according to directions
Job Qualifications
- Willingness to work flexible schedule including nights weekends and/or holidays as needed
- Successful completion of criminal background check and drug screen
- Prior experience in housekeeping including sanitation laundry operations and/or guest services
- Excellent customer service and oral communication skills
- Previous housekeeping or general cleaning experience
Job Duties
- Cleans guest rooms and guest areas including making beds
- dusting and vacuuming
- cleaning bathroom
- replacing supplies
- cleaning windows mirrors and patios
- Utilizes chemicals according to directions and familiarizes self with all material safety data sheets
- Maintains a stocked organized and clean cart with sufficient supplies
- Reports maintenance issues through appropriate channels for resolution
- Documents and secures lost and found items
- Communicates with guest on a professional and friendly manner
- Keeps supplies ready by restocking housekeeping cart at end of shift
- Assists House Attendant including delivering guest requests and pick up of used guest items
- Conserves energy by closing shades and draperies
- turning down air conditioning and heat of unoccupied rooms
- Reports hazardous conditions in work area or equipment to supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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