Room Attendant - Housekeeping

Pyramid Global Hospitality is a distinguished leader in the hospitality industry, renowned for its deep commitment to putting people first. With a global presence spanning over 230 properties, the company offers an inclusive and supportive work environment that fosters diversity, growth, and employee wellbeing. Pyramid Global Hospitality takes pride in its People First culture, which emphasizes employee development, comprehensive benefits, and building meaningful relationships within the company and with guests. Recognized as an Employer of Choice, Pyramid focuses as much on the care and development of its team members as it does on delivering exceptional guest experiences and contributing positively to the communities where its hotels operate.

At the heart of Pyramid Global Hospitality's extensive portfolio is The Casso, a premier property featuring 126 guest rooms, an on-site food and beverage outlet, and a bar. The Casso stands out by consistently rising above the competition through its dedication to providing outstanding service and memorable guest experiences. The company offers employees a robust wage package starting at $15.00 to $15.50 per hour, excellent benefit plans including comprehensive health insurance, retirement options such as a matching 401K plan, paid time off, and unique perks like on-site wellness programs, local discounts, and employee hotel stay rates. Career advancement is also a key focus, with ongoing professional development and training opportunities designed to help employees build skills and move up within the company, from entry-level roles to supervisory and management positions.

The Housekeeping role at The Casso is pivotal to maintaining the high standards of cleanliness and guest satisfaction that keep visitors returning and recommending the property to others. Housekeeping is often considered the “Heart of the House,” providing indispensable services that enable guests to relax and enjoy their stay in spotless, well-maintained rooms. As part of the housekeeping team, employees must pay meticulous attention to detail, ensuring guest rooms and common areas are thoroughly cleaned and well-stocked according to company standards. Beyond cleaning, housekeepers engage with guests to ensure their needs are met, contribute as team players to uphold the resort's overall cleanliness goals, and adhere strictly to safety procedures.

This role requires individuals who are able to work efficiently on their feet for extended periods, demonstrate strong time management skills, and communicate effectively with guests and coworkers. Housekeepers are expected to respect guests’ property, properly utilize housekeeping equipment and supplies, and report any safety concerns promptly. The position offers the opportunity to build a rewarding career in hospitality, with pathways to progress into supervisory and management roles such as Housekeeping Supervisor, Manager, or Executive Housekeeper. Joining Pyramid Global Hospitality means becoming part of a company that truly values its employees, offers competitive compensation, and fosters a collaborative, inclusive workplace where growth and success are encouraged. This is an ideal opportunity for those passionate about hospitality and eager to make a meaningful difference in guests’ experiences while advancing their professional journey.