Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf Lodge is a well-known hospitality brand specializing in family-friendly indoor water park resorts across North America. Renowned for delivering a unique blend of fun, comfort, and adventure, Great Wolf Lodge offers guests memorable experiences with its expansive water attractions, themed accommodations, and a wide range of recreational activities. Established as a leader in the resort industry, Great Wolf promotes an inclusive and supportive work environment where employees are valued and given opportunities for growth. The company is committed to maintaining high standards of guest service and satisfaction, making it a preferred destination for family vacations. Every member of... Show More
Job Requirements
- Willingness to work flexible schedule including nights, weekends, and or holidays as needed
- Successful completion of criminal background check and drug screen
Job Qualifications
- Prior experience in housekeeping including sanitation, laundry operations, and or guest services
- Excellent customer service and oral communication skills
- Previous housekeeping or general cleaning experience
Job Duties
- Clean guest rooms and guest areas including making beds, dusting and vacuuming, cleaning bathroom, replacing supplies, cleaning windows, mirrors, and patios
- Utilize chemicals according to directions and familiarize self with all material safety data sheets
- Maintain a stocked, organized, and clean cart with sufficient supplies
- Report maintenance issues through appropriate channels for resolution
- Document and secure lost and found items
- Communicate with guests in a professional and friendly manner
- Keep supplies ready by restocking housekeeping cart at end of shift
- Assist House Attendant including delivering guest requests and pick up of used guest items
- Conserve energy by closing shades and draperies and turning down air conditioning and heat of unoccupied rooms
- Report hazardous conditions in work area or equipment to supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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