Room Attendant (Housekeeping)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave

Job Description

Great Wolf Lodge is a prominent family-friendly resort brand known across North America for its indoor water parks and unique guest experiences that combine adventure, relaxation, and comfort under one roof. As part of a trusted hospitality company, Great Wolf offers a dynamic and supportive work environment that values diversity, inclusion, and employee well-being. The company prides itself on creating a welcoming atmosphere not only for its guests but also for its staff, encouraging professional growth and career advancement through various educational initiatives and talent development programs. Employees enjoy working in a vibrant and friendly setting where everyone is motivated... Show More

Job Requirements

  • Able to lift up to 30 lbs
  • able to push/pull up to 100 lbs
  • able to bend, stretch, and twist
  • able to stand for long periods of time
  • able to work with chemicals according to directions
  • willingness to work flexible schedule including nights, weekends, and/or holidays as needed
  • successful completion of criminal background check and drug screen

Job Qualifications

  • Willingness to work flexible schedule including nights, weekends, and/or holidays as needed
  • successful completion of criminal background check and drug screen
  • prior experience in housekeeping including sanitation, laundry operations, and/or guest services
  • excellent customer service and oral communication skills
  • previous housekeeping or general cleaning experience

Job Duties

  • Cleans guest rooms and guest areas including making beds
  • dusting and vacuuming
  • cleaning bathroom
  • replacing supplies
  • cleaning windows, mirrors, and patios
  • utilizes chemicals according to directions and familiarizes self with all material safety data sheets
  • maintains a stocked, organized, and clean cart with sufficient supplies
  • reports maintenance issues through appropriate channels for resolution
  • documents and secures lost and found items
  • communicates with guests in a professional and friendly manner
  • keeps supplies ready by restocking housekeeping cart at end of shift
  • assists House Attendant including delivering guest requests and pick up of used guest items
  • conserves energy by closing shades and draperies
  • turning down air conditioning and heat of unoccupied rooms
  • reports hazardous conditions in work area or equipment to supervisor

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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