Room Attendant - Housekeeper (Asistente de servicio de habitaciones)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $18.50
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) contribution
basic life insurance
Travel Discounts
transportation benefits
Employee assistance program
Educational development
Referral Bonus Program

Job Description

HHM Hotels is a well-established hospitality company dedicated to providing exceptional lodging experiences to its guests. Known for its commitment to quality service and customer satisfaction, HHM Hotels prides itself on maintaining clean, comfortable, and welcoming environments that ensure guests feel at home. With a growing portfolio of properties and a strong presence in the hospitality industry, HHM Hotels focuses on fostering a positive and supportive workplace for its employees, offering opportunities for growth and development within the company.

The role of Housekeeper at HHM Hotels involves maintaining and cleaning guest rooms to meet the hotel’s established standards. This position is vital in ensuring guests enjoy a clean, pleasant, and hygienic stay. The housekeeper is responsible for various cleaning duties including sweeping, mopping, scrubbing, and vacuuming floors; changing bed linens and replenishing towels and amenities; dusting and polishing furniture and fixtures; and identifying maintenance needs by reporting any required room repairs to management. Additionally, the housekeeper is expected to handle guests’ forgotten items in accordance with the hotel’s lost and found policies. Ensuring guest satisfaction is a key focus of this role, as is adhering to safety standards such as MSDS and OSHA and practicing safe work habits with appropriate protective equipment.

The position offers competitive compensation ranging from $17.00 to $18.50 per hour. HHM Hotels also outlines a clear growth path within the housekeeping department, with progression opportunities from Housekeeper to Cleaning Supervisor, Assistant Housekeeping Manager, and eventually Housekeeping Manager. The role requires flexibility, as work schedules may vary and include holidays and weekends, and the physical demands involve standing for extended periods, walking, pushing, pulling, bending, squatting, kneeling, lifting up to 20 pounds, and using cleaning chemicals safely.

Working at HHM Hotels comes with numerous benefits that support employee health, wellness, and financial security. These include competitive wages for full-time and part-time positions, medical, dental, and vision insurance, paid time off, employer contributions to 401(k) retirement plans, basic life insurance, travel discounts, transportation and suburban parking benefits, an Employee Assistance and Wellness Program, educational and professional development opportunities, and an employee referral bonus program.

In summary, the Housekeeper role at HHM Hotels is a rewarding opportunity for individuals who take pride in their work, enjoy maintaining high standards of cleanliness, and desire to contribute to positive guest experiences. The company’s supportive environment and comprehensive benefits make it an attractive employer in the hospitality sector, offering both immediate rewards and long-term career growth potential.

Job Requirements

  • Preferred high school diploma
  • Previous cleaning experience or equivalent training
  • Ability to understand and communicate in English

Job Qualifications

  • Preferred high school diploma
  • Previous cleaning experience or equivalent training
  • Ability to understand and communicate in English
  • Ability to work standing for extended periods
  • Ability to perform physical tasks such as walking, pushing, pulling, bending, squatting, kneeling, and lifting up to 20 pounds

Job Duties

  • Greet guests with a warm and friendly hello
  • Clean guest rooms according to standards within the assigned time by sweeping, mopping, scrubbing, or vacuuming
  • Change bed linens and replace towels and other amenities
  • Clean and polish furniture and fixtures
  • Dust furniture, walls, or equipment
  • Notify managers of the need for repairs in guest rooms
  • Process guest forgotten items according to lost and found policy

Job Criteria

Experience

Mid Level (3-7 years)


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