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Room Attendant - Housekeeper

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational professional development
Referral Bonus Program

Job Description

HHM Hotels is a renowned hospitality company dedicated to delivering exceptional guest experiences across its diverse portfolio of hotel properties. With a commitment to excellence and a passion for hospitality, HHM Hotels prides itself on creating inviting environments where guests feel welcomed, comfortable, and valued. As a company, HHM Hotels fosters a culture of growth and development, offering employees a clear progression path within the organization and opportunities to enhance their skills in a supportive and dynamic workplace.

The Room Attendant role at HHM Hotels is a key position within the housekeeping department, focused on maintaining the cleanliness and presentation of guest rooms to ensure they meet the highest standards of quality and hygiene. This role is essential in supporting the overall guest satisfaction by providing pristine accommodations that contribute to a memorable stay. The position requires attention to detail, efficiency, and a strong work ethic, as well as a friendly demeanor when interacting with guests.

As a Room Attendant, you will be responsible for cleaning and maintaining guest rooms by performing a variety of tasks including sweeping, mopping, scrubbing, and vacuuming floors, changing linens, replacing towels and amenities, and dusting and polishing furniture and fixtures. The role also involves reporting maintenance needs and handling guest belongings according to established policies. Additionally, you may be required to assist with other duties such as acting as a house person or lobby attendant during busy periods.

HHM Hotels values a safe work environment and emphasizes adherence to safety standards, including the use of protective equipment and compliance with MSDS and OSHA guidelines. This full-time or part-time position offers competitive wages along with a comprehensive benefits package designed to support employees both professionally and personally.

The Room Attendant position at HHM Hotels offers a rewarding career path with opportunities for advancement from Housekeeping Supervisor to Assistant Executive Housekeeper and ultimately to Executive Housekeeper. This role is ideal for individuals who are passionate about hospitality, enjoy working in a team-oriented setting, and strive to contribute to exceptional guest experiences every day. Joining HHM Hotels means becoming part of a company that believes in the power of people, the importance of service, and the pursuit of excellence in all aspects of hotel management.

Job Requirements

  • High School diploma preferred
  • Previous housekeeping experience required or equivalent training
  • Understand and communicate in English

Job Qualifications

  • High School diploma preferred
  • Previous housekeeping experience required or equivalent training
  • Understand and communicate in English

Job Duties

  • Greet guests upon interaction with a warm and friendly greeting
  • Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
  • Change bed linens and replace towels and other amenities
  • Clean and polish furniture and fixtures
  • dust furniture, walls or equipment
  • Notify managers concerning the need for repairs in guest rooms
  • Process guest items left in rooms according to lost and found policy
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Perform house person and lobby attendant duties when short staffed or during peak periods
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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