Room Attendant / Housekeeper

HHM Hotels is a distinguished hospitality company known for delivering exceptional guest experiences across its portfolio of properties. Committed to excellence, HHM Hotels focuses on creating inviting environments that exceed guest expectations while fostering a culture of respect, teamwork, and growth among its employees. As part of the hospitality industry, HHM Hotels understands that the quality of guest services, including cleanliness and comfort, directly impacts overall guest satisfaction and loyalty. With a presence in multiple locations, the company provides comprehensive benefits and development opportunities to support its workforce's career advancement and well-being.

The role of Room Attendant at HHM Hotels is integral to maintaining the highest standards of cleanliness and guest comfort. This position requires meticulous attention to detail, a commitment to safety protocols, and a friendly, guest-oriented attitude. Room Attendants are responsible for cleaning and maintaining guest rooms by performing tasks such as sweeping, mopping, scrubbing, vacuuming, changing bed linens, replenishing towels and amenities, polishing furniture, and dusting. The role also involves timely reporting of maintenance needs to management, handling guest items left behind in accordance with the lost and found policy, and supporting other operational areas during short staffing or peak periods. Room Attendants must also be aware of guest satisfaction scores and strive to enhance the overall guest experience through their work.

This position offers a clear growth path within the housekeeping department, including advancement opportunities to Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper. HHM Hotels provides both full-time and part-time opportunities with competitive wages and a robust benefits package including medical, dental, and vision insurance, paid time off, a 401k company match, daily pay options, life insurance, travel discounts, commuter benefits, employee assistance programs, as well as educational and professional development opportunities. The work environment may require physical activities such as standing for extended periods, walking, lifting up to 20 pounds, and using cleaning chemicals while observing safety guidelines prescribed by MSDS and OSHA standards. This role requires a flexible schedule that may include weekends and holidays.

At HHM Hotels, the values People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It reflect the company’s dedication to creating a supportive workplace culture that prioritizes customer service and operational excellence. Joining HHM Hotels as a Room Attendant means becoming part of a dynamic team committed to hospitality excellence and continuous personal and professional growth.