
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Life insurance
Travel Discounts
Commuter Benefits
Employee assistance program
Professional Development
Referral Bonus
Job Description
HHM Hotels is a distinguished hospitality company renowned for its commitment to delivering exceptional guest experiences across its portfolio of hotels. As a key player in the hospitality industry, HHM Hotels prides itself on maintaining high standards of cleanliness, comfort, and customer service while fostering a supportive and inclusive work environment for its employees. The company embraces a culture centered on respect, diversity, and professional growth, making it a preferred employer for individuals passionate about a career in hospitality.
The Room Attendant position at HHM Hotels is a vital role responsible for maintaining the highest standards of cleanliness and guest room presentation. This role ensures that each guest room is meticulously cleaned and serviced to create a welcoming and comfortable environment for all guests. The Room Attendant will play a pivotal role in enhancing guest satisfaction by diligently attending to room cleanliness and promptly addressing any maintenance issues in collaboration with management.
The role requires a detail-oriented individual comfortable working in a fast-paced environment with varying schedules, including weekends and holidays. The position offers a clear career progression path from Room Attendant to Housekeeping Supervisor, then Assistant Executive Housekeeper, and ultimately Executive Housekeeper, providing opportunities for professional growth within the company.
Responsibilities include cleaning guest rooms by sweeping, mopping, scrubbing, and vacuuming floors, changing bed linens, replacing towels and amenities, polishing furniture, and dusting surfaces. The Room Attendant must also notify management of any necessary repairs and manage lost and found items in accordance with company policy. Adherence to safety and hygiene standards, including the use of protective equipment and compliance with OSHA and MSDS guidelines, is essential.
HHM Hotels values employee well-being by offering competitive wages for both full-time and part-time roles, comprehensive medical, dental, and vision insurance, paid time off, 401k with company match, daily pay, free basic life insurance, travel discounts, commuter benefits, employee assistance programs, professional development opportunities, and a referral bonus program. The work environment requires physical stamina, including standing for extended periods and the ability to lift up to 20 pounds safely.
HHM Hotels is committed to equal opportunity employment, welcoming candidates from diverse backgrounds without discrimination based on race, color, gender identity, sexual orientation, or any protected status. The company upholds core values of People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, reflecting its dedication to service excellence and employee empowerment. This role is ideal for individuals who are diligent, service-oriented, and eager to grow their careers within a reputable hotel group.
The Room Attendant position at HHM Hotels is a vital role responsible for maintaining the highest standards of cleanliness and guest room presentation. This role ensures that each guest room is meticulously cleaned and serviced to create a welcoming and comfortable environment for all guests. The Room Attendant will play a pivotal role in enhancing guest satisfaction by diligently attending to room cleanliness and promptly addressing any maintenance issues in collaboration with management.
The role requires a detail-oriented individual comfortable working in a fast-paced environment with varying schedules, including weekends and holidays. The position offers a clear career progression path from Room Attendant to Housekeeping Supervisor, then Assistant Executive Housekeeper, and ultimately Executive Housekeeper, providing opportunities for professional growth within the company.
Responsibilities include cleaning guest rooms by sweeping, mopping, scrubbing, and vacuuming floors, changing bed linens, replacing towels and amenities, polishing furniture, and dusting surfaces. The Room Attendant must also notify management of any necessary repairs and manage lost and found items in accordance with company policy. Adherence to safety and hygiene standards, including the use of protective equipment and compliance with OSHA and MSDS guidelines, is essential.
HHM Hotels values employee well-being by offering competitive wages for both full-time and part-time roles, comprehensive medical, dental, and vision insurance, paid time off, 401k with company match, daily pay, free basic life insurance, travel discounts, commuter benefits, employee assistance programs, professional development opportunities, and a referral bonus program. The work environment requires physical stamina, including standing for extended periods and the ability to lift up to 20 pounds safely.
HHM Hotels is committed to equal opportunity employment, welcoming candidates from diverse backgrounds without discrimination based on race, color, gender identity, sexual orientation, or any protected status. The company upholds core values of People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, reflecting its dedication to service excellence and employee empowerment. This role is ideal for individuals who are diligent, service-oriented, and eager to grow their careers within a reputable hotel group.
Job Requirements
- High school diploma preferred
- Previous housekeeping experience required or equivalent training
- Understand and communicate in English
Job Qualifications
- High school diploma preferred
- Previous housekeeping experience required or equivalent training
- Understand and communicate in English
Job Duties
- Greet guests upon interaction with a warm and friendly greeting
- Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
- Change bed linens and replace towels and other amenities
- Clean and polish furniture and fixtures
- dust furniture, walls or equipment
- Notify managers concerning the need for repairs in guest rooms
- Process guest items left in rooms according to lost and found policy
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform house person and lobby attendant duties when short staffed or during peak periods
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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