Room Attendant - Housekeeper

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages for full time and part time opportunities
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational professional development
Referral Bonus Program

Job Description

HHM Hotels is a distinguished hotel management company dedicated to delivering exceptional hospitality experiences across various properties. Known for its commitment to quality service and guest satisfaction, HHM Hotels fosters a culture rooted in core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. The company prides itself on creating rewarding career opportunities within the hospitality industry by supporting employee growth and professional development in an inclusive and dynamic environment. HHM Hotels operates multiple hotel locations providing full-service accommodations, where the guest experience is paramount. The company is looking to expand its team to uphold the standards of cleanliness, service, and overall guest satisfaction that define its brand.

The Room Attendant role at HHM Hotels is critical to maintaining the high standards of cleanliness and comfort expected by all guests. The primary responsibility is to clean and maintain guest rooms efficiently while ensuring adherence to company standards. This role is ideal for someone passionate about hospitality, with attention to detail and a strong work ethic. The Room Attendant will engage with guests with a warm and friendly demeanor, contributing positively to the guest experience. Duties include cleaning floors by sweeping, mopping, scrubbing, or vacuuming; changing bed linens and towels; dusting and polishing furniture and fixtures; and noticing any repairs needed in guest rooms and reporting them to management. Additionally, the Room Attendant may perform house person and lobby attendant duties during busy periods or staffing shortages, showcasing flexibility and teamwork. The role requires physical stamina as it involves standing for extended periods and handling cleaning chemicals safely.

Career growth at HHM Hotels is encouraged, with a defined progression path from Room Attendant to Housekeeping Supervisor, Assistant Executive Housekeeper, and eventually Executive Housekeeper. HHM Hotels offers both full-time and part-time opportunities with competitive wages reflecting the importance of this role. The company places value on employee well-being through its comprehensive benefits package, including medical, dental, and vision insurance, paid time off, 401k matching, and more. This position is an excellent opportunity for individuals seeking to build a long-term career within the hospitality industry and who thrive in a team-oriented, guest-focused environment.

Job Requirements

  • High school diploma preferred
  • previous housekeeping experience required or equivalent training
  • understand and communicate in English

Job Qualifications

  • High school diploma preferred
  • previous housekeeping experience required or equivalent training
  • understand and communicate in English

Job Duties

  • Greet guests upon interaction with a warm and friendly greeting
  • clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
  • change bed linens and replace towels and other amenities
  • clean and polish furniture and fixtures
  • dust furniture, walls or equipment
  • notify managers concerning the need for repairs in guest rooms
  • process guest items left in rooms according to lost and found policy
  • practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • perform house person and lobby attendant duties when short staffed or during peak periods
  • be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • ensure overall guest satisfaction
  • perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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