Room Attendant / Housekeeper

HHM Hotels is a reputable hospitality company known for delivering exceptional guest experiences in the hotel industry. Committed to maintaining high standards of cleanliness and guest satisfaction, HHM Hotels provides a welcoming and comfortable environment for travelers. With various properties under its management, the company values growth, teamwork, and excellence in hospitality service. It prides itself on a culture that believes in the principles of "People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It," reflecting its dedication to both employees and guests.

The role available is for a Housekeeper, compensated at $19.00 to $20.00 per hour. This position focuses on maintaining the cleanliness and overall condition of guest rooms to ensure they meet established quality standards. Housekeepers play a crucial role in the overall guest experience by ensuring rooms are spotless and inviting, proactively addressing maintenance issues, and contributing to the smooth operations of the housekeeping department.

Housekeepers at HHM Hotels have clear growth opportunities, advancing from Housekeeping Supervisor to Assistant Executive Housekeeper and ultimately to Executive Housekeeper. Those in this role will greet guests warmly, cleanse guest rooms by sweeping, mopping, scrubbing, vacuuming, changing bed linens, replacing towels, dusting furniture and fixtures, and polishing surfaces. They must identify and report any room repair needs and handle lost and found items according to policy. The role requires adhering to safety standards including wearing protective equipment and following OSHA and MSDS guidelines. Additionally, housekeepers may be called upon to perform duties as a house person or lobby attendant during staff shortages or busy periods, contributing to a collaborative work atmosphere.

The role also emphasizes the importance of guest satisfaction, with housekeepers encouraged to be aware of guest feedback and work toward improving satisfaction scores within the department and hotel as a whole. This position is well suited for individuals who take pride in their work, have good communication skills, and are attentive to detail. The work environment involves physically demanding tasks such as standing for extended periods, walking, lifting up to 20 pounds, and handling cleaning chemicals, while maintaining high standards of hygiene and professionalism.

HHM Hotels offers competitive wages and benefits including medical, dental, and vision health insurance, paid time off, 401k company match, daily pay options, free basic life insurance, travel discounts, commuter transit and parking benefits, employee assistance and wellness programs, educational and professional development opportunities, and referral bonus programs. This role may require working varied schedules including weekends and holidays, reflecting the 24/7 nature of hospitality operations.