Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational development
Professional Development
Referral Bonus Program
Job Description
HHM Hotels is a renowned hospitality company dedicated to creating exceptional guest experiences through superior service and outstanding accommodations. As a leading hotel brand, HHM Hotels focuses on fostering a warm, welcoming atmosphere for all guests, ensuring comfort, cleanliness, and satisfaction at every stay. The company prides itself on its commitment to excellence and the continuous development of its team members, providing clear growth paths and a supportive work environment. Employees at HHM Hotels are valued not only for their skills and dedication but also for their contributions to upholding the company's core values: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These principles guide every aspect of operations and shape a workplace culture centered on collaboration, respect, and outstanding service.
The Room Attendant role at HHM Hotels is a foundational position within the housekeeping department, instrumental in maintaining the cleanliness and appearance of guest rooms to the highest standards. This role involves cleaning and maintaining guest rooms by sweeping, mopping, scrubbing, vacuuming, changing bed linens, replacing towels, and replenishing other amenities to ensure a comfortable and pleasant environment for guests. Room Attendants are also responsible for polishing furniture and fixtures, dusting surfaces, and promptly reporting maintenance issues to management. The position requires attention to detail, adherence to safety protocols including the use of protective equipment and compliance with MSDS and OSHA standards, and a strong commitment to guest satisfaction.
This opportunity offers a clear career progression path from Room Attendant to Housekeeping Supervisor, Assistant Executive Housekeeper, and ultimately Executive Housekeeper, providing team members with opportunities to grow and develop their careers within the hospitality industry. HHM Hotels values the importance of a positive guest experience and encourages Room Attendants to engage with guests warmly and professionally. Responsibilities may also include performing house person and lobby attendant duties during peak periods or when short-staffed. The work schedule can vary, including holidays and weekends, and involves physical activity such as standing for extended periods, walking, lifting, and the use of cleaning chemicals.
HHM Hotels offers competitive wages and a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, 401k company match, daily pay options, and travel discounts, among others. The company supports personal and professional growth through educational programs, referral bonuses, and wellness initiatives. This role is ideal for individuals seeking a dynamic and rewarding career in hospitality with opportunities to advance and make a meaningful impact on guest satisfaction and hotel operations.
The Room Attendant role at HHM Hotels is a foundational position within the housekeeping department, instrumental in maintaining the cleanliness and appearance of guest rooms to the highest standards. This role involves cleaning and maintaining guest rooms by sweeping, mopping, scrubbing, vacuuming, changing bed linens, replacing towels, and replenishing other amenities to ensure a comfortable and pleasant environment for guests. Room Attendants are also responsible for polishing furniture and fixtures, dusting surfaces, and promptly reporting maintenance issues to management. The position requires attention to detail, adherence to safety protocols including the use of protective equipment and compliance with MSDS and OSHA standards, and a strong commitment to guest satisfaction.
This opportunity offers a clear career progression path from Room Attendant to Housekeeping Supervisor, Assistant Executive Housekeeper, and ultimately Executive Housekeeper, providing team members with opportunities to grow and develop their careers within the hospitality industry. HHM Hotels values the importance of a positive guest experience and encourages Room Attendants to engage with guests warmly and professionally. Responsibilities may also include performing house person and lobby attendant duties during peak periods or when short-staffed. The work schedule can vary, including holidays and weekends, and involves physical activity such as standing for extended periods, walking, lifting, and the use of cleaning chemicals.
HHM Hotels offers competitive wages and a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, 401k company match, daily pay options, and travel discounts, among others. The company supports personal and professional growth through educational programs, referral bonuses, and wellness initiatives. This role is ideal for individuals seeking a dynamic and rewarding career in hospitality with opportunities to advance and make a meaningful impact on guest satisfaction and hotel operations.
Job Requirements
- high school diploma preferred
- previous housekeeping experience required or equivalent training
- understand and communicate in English
Job Qualifications
- high school diploma preferred
- previous housekeeping experience required or equivalent training
- understand and communicate in English
Job Duties
- greet guests upon interaction with a warm and friendly greeting
- clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
- change bed linens and replace towels and other amenities
- clean and polish furniture and fixtures
- dust furniture, walls or equipment
- notify managers concerning the need for repairs in guest rooms
- process guest items left in rooms according to lost and found policy
- practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- perform house person and lobby attendant duties when short staffed or during peak periods
- be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- ensure overall guest satisfaction
- perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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