Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Life insurance
Travel Discounts
Commuter Benefits
Employee assistance program
Educational development
Referral Bonus Program
Job Description
HHM Hotels is a reputable hospitality company dedicated to providing exceptional guest experiences through outstanding service and well-maintained accommodations. Known for its commitment to quality and guest satisfaction, HHM Hotels operates a chain of hotels that emphasize comfort, cleanliness, and a welcoming atmosphere. The company values its employees and offers numerous opportunities for career growth and professional development within the hospitality industry.
This role as a Housekeeper at HHM Hotels is essential to maintaining the high standards that guests expect. The Housekeeper is responsible for cleaning and preparing guest rooms to ensure they meet established quality and cleanliness benchmarks. This position requires a keen eye for detail and a commitment to delivering impeccable service, ensuring that every guest's stay is comfortable and enjoyable.
Housekeepers will perform daily cleaning duties including sweeping, mopping, vacuuming, and dusting of guest rooms and common areas. They will change bed linens, replace towels and amenities, and ensure furniture and fixtures are clean and polished. The role also involves reporting any maintenance issues to management promptly and adhering to safety protocols, including the use of protective equipment and compliance with OSHA standards.
HHM Hotels believes in creating a positive and safe work environment. The Housekeeper will occasionally perform duties such as lobby attendant or house person during peak periods or when short-staffed. Beyond cleaning responsibilities, the role contributes directly to guest satisfaction by providing warm greetings and addressing guest needs efficiently. High guest satisfaction scores and maintaining a pristine environment support the hotel's reputation and contribute to overall guest loyalty.
This full-time position offers competitive wages and an extensive benefits package, including medical, dental, and vision insurance, paid time off, and a 401k company match. Employees also enjoy additional perks like daily pay, free basic life insurance, travel discounts, commuter benefits, and educational opportunities. HHM Hotels fosters a culture built on core values: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, emphasizing empowerment, excellence, and continuous improvement.
Work schedules may vary and include holidays and weekends. The physical demands include standing for extended periods, walking, bending, lifting up to 20 pounds, and the safe handling of cleaning chemicals. A high school diploma is preferred, and prior housekeeping experience or equivalent training is required. Candidates must be able to understand and communicate effectively in English.
Joining HHM Hotels means becoming part of a dedicated team that values service excellence and provides clear paths for advancement. Growth opportunities include progressing to Housekeeping Supervisor, Assistant Executive Housekeeper, and ultimately Executive Housekeeper roles. This role is an excellent opportunity for individuals who are detail-oriented, enjoy working in a dynamic hospitality environment, and seek career growth in the hotel industry.
This role as a Housekeeper at HHM Hotels is essential to maintaining the high standards that guests expect. The Housekeeper is responsible for cleaning and preparing guest rooms to ensure they meet established quality and cleanliness benchmarks. This position requires a keen eye for detail and a commitment to delivering impeccable service, ensuring that every guest's stay is comfortable and enjoyable.
Housekeepers will perform daily cleaning duties including sweeping, mopping, vacuuming, and dusting of guest rooms and common areas. They will change bed linens, replace towels and amenities, and ensure furniture and fixtures are clean and polished. The role also involves reporting any maintenance issues to management promptly and adhering to safety protocols, including the use of protective equipment and compliance with OSHA standards.
HHM Hotels believes in creating a positive and safe work environment. The Housekeeper will occasionally perform duties such as lobby attendant or house person during peak periods or when short-staffed. Beyond cleaning responsibilities, the role contributes directly to guest satisfaction by providing warm greetings and addressing guest needs efficiently. High guest satisfaction scores and maintaining a pristine environment support the hotel's reputation and contribute to overall guest loyalty.
This full-time position offers competitive wages and an extensive benefits package, including medical, dental, and vision insurance, paid time off, and a 401k company match. Employees also enjoy additional perks like daily pay, free basic life insurance, travel discounts, commuter benefits, and educational opportunities. HHM Hotels fosters a culture built on core values: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, emphasizing empowerment, excellence, and continuous improvement.
Work schedules may vary and include holidays and weekends. The physical demands include standing for extended periods, walking, bending, lifting up to 20 pounds, and the safe handling of cleaning chemicals. A high school diploma is preferred, and prior housekeeping experience or equivalent training is required. Candidates must be able to understand and communicate effectively in English.
Joining HHM Hotels means becoming part of a dedicated team that values service excellence and provides clear paths for advancement. Growth opportunities include progressing to Housekeeping Supervisor, Assistant Executive Housekeeper, and ultimately Executive Housekeeper roles. This role is an excellent opportunity for individuals who are detail-oriented, enjoy working in a dynamic hospitality environment, and seek career growth in the hotel industry.
Job Requirements
- High school diploma preferred
- Previous housekeeping experience required or equivalent training
- Understand and communicate in English
Job Qualifications
- High school diploma preferred
- Previous housekeeping experience required or equivalent training
- Understand and communicate in English
Job Duties
- Greet guests upon interaction with a warm and friendly greeting
- Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
- Change bed linens and replace towels and other amenities
- Clean and polish furniture and fixtures
- dust furniture, walls or equipment
- Notify managers concerning the need for repairs in guest rooms
- Process guest items left in rooms according to lost and found policy
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform house person and lobby attendant duties when short staffed or during peak periods
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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