Room Attendant - Housekeeper

HHM Hotels is a distinguished management company specializing in operating upscale hotels and providing exceptional service in the hospitality industry. Known for its commitment to excellence and guest satisfaction, HHM Hotels manages a diverse portfolio of properties that cater to a range of travelers seeking comfort, quality, and outstanding customer service. The organization prides itself on fostering a positive work environment where employees are empowered to grow and thrive in their careers. With a focus on innovation and operational efficiency, HHM Hotels continually sets high standards within the hotel management realm.

This opportunity is for a Room Attendant position, an essential role responsible for maintaining the cleanliness and comfort of guest rooms in accordance with established standards. As a Room Attendant at HHM Hotels, your primary task is to ensure that every guest room is spotless and welcoming, contributing directly to the overall positive experience of hotel guests. This position requires attention to detail, time management skills, and a service-oriented attitude, as room attendants play a key role in upholding the property’s reputation.

The Room Attendant position offers a clear and motivating growth path that includes advancement opportunities such as Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper. These promotions highlight HHM Hotels' dedication to employee development and career progression within the hospitality sector. This role is suitable for individuals who are hardworking, reliable, and committed to delivering outstanding customer service.

The responsibilities incorporate cleaning guest rooms by sweeping, mopping, scrubbing, or vacuuming floors and surfaces; changing bed linens; replenishing towels and amenities; and polishing furniture and fixtures. Room Attendants must also notify management of any maintenance needs and manage lost and found items according to company policy. The position demands adherence to safety regulations and standards, including the use of personal protective equipment and safe handling of cleaning agents, following MSDS and OSHA guidelines.

Flexibility is key in this role, as Room Attendants may be required to assist with housekeeping duties outside of their normal scope, such as functioning as house persons or lobby attendants during busy times or staff shortages. Customer service plays a crucial role, and Room Attendants are expected to greet guests warmly and contribute to enhancing guest satisfaction scores. The work environment includes physical demands like standing for long periods, lifting, and moving objects, which require stamina and a proactive approach to safety.

HHM Hotels also provides competitive wages along with a comprehensive benefits package that supports the overall well-being of its employees. This package includes medical, dental, and vision health insurance, paid time off, 401k company match, daily pay options, free basic life insurance, travel discounts, commuter benefits, wellness programs, opportunities for educational and professional development, and a referral bonus program. These benefits underscore the company’s commitment to supporting and rewarding its workforce.

Working at HHM Hotels means joining a company that firmly believes "People Are Our Capability" and that excellence must be delivered consistently. The company's values—Hearts That Serve, Only Excellence, Stay Nimble, and Own It—reflect a culture of dedication, agility, and accountability. If you are passionate about hospitality and ready to build a rewarding career within a dynamic and supportive hotel group, the Room Attendant role with HHM Hotels offers a fantastic starting point.