Room Attendant - Housekeeper

HHM Hotels is a distinguished hospitality company known for its commitment to delivering exceptional guest experiences and fostering a positive work environment. As a key player in the hotel industry, HHM Hotels operates with a focus on excellence, nimbleness, and a strong service heart, dedicated to creating memorable stays for its guests. With a reputation built on trust, quality, and continuous improvement, HHM Hotels offers a supportive workplace culture where employees are valued as the core capability of the company. The company embraces a philosophy centered on people, service, and excellence, encouraging its staff to take ownership of their roles and stay adaptable in a dynamic environment.

The role of Room Attendant at HHM Hotels is integral to sustaining the high standards of cleanliness and guest satisfaction that the brand promises. This position involves diligently cleaning and maintaining guest rooms to ensure they meet the established standards of hygiene and presentation. The Room Attendant is responsible not only for the physical upkeep of the rooms but also for contributing to a welcoming atmosphere through friendly guest interactions. This role presents a clear growth path, offering career advancement opportunities from Housekeeping Supervisor to Assistant Executive Housekeeper, and ultimately Executive Housekeeper. The Room Attendant’s day-to-day duties include sweeping, mopping, scrubbing, vacuuming floors, changing bed linens, replenishing towels and amenities, and polishing furniture and fixtures, all performed within the designated timeframe to maintain efficiency and productivity.

Additionally, the Room Attendant is responsible for notifying management of any necessary repairs, following strict safety and OSHA standards, and processing lost and found items according to company policy. This role requires flexibility, as attendants may perform house person and lobby attendant duties during peak periods or staffing shortages, emphasizing teamwork and adaptability. HHM Hotels encourages its Room Attendants to be proactive about guest satisfaction scores, contributing to a positive overall guest experience. The position demands physical stamina, including the ability to stand for extended periods, walk, bend, lift up to 20 pounds, and handle cleaning chemicals safely. HHM Hotels offers competitive wages for both full-time and part-time roles, comprehensive benefits including medical, dental, and vision insurance, paid time off, and a 401k company match. Employees also enjoy perks such as daily pay options, travel discounts, commuter benefits, and access to wellness programs and professional development resources, making this an appealing employment opportunity for those passionate about hospitality and guest service.