Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
basic life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational/Professional Development
Referral Bonus Program
Job Description
HHM Hotels is a distinguished hospitality company known for its commitment to providing exceptional guest experiences and maintaining high standards across its portfolio of hotels. With a focus on creating comfortable and welcoming environments, HHM Hotels prides itself on its professional and dedicated staff who uphold the company values of integrity, excellence, and customer-centric service. As part of a respected hotel group, employees at HHM Hotels benefit from a supportive work culture and opportunities for growth within the hospitality industry. HHM Hotels operates in diverse locations and serves a broad range of travelers, ensuring that every guest encounter reflects their ethos of "People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble – Own It."
The Room Attendant position at HHM Hotels offers an exciting opportunity to be an integral part of the housekeeping team responsible for maintaining the cleanliness and overall maintenance of guest rooms. This role is crucial in ensuring that guests enjoy a pleasant and comfortable stay, with rooms cleaned to the highest standards. Room Attendants are tasked with a variety of duties including cleaning, polishing, and replenishing room amenities, all while maintaining a focus on guest satisfaction and safety.
This full-time and part-time position provides competitive wages and a pathway for career growth within the company’s housekeeping department. Starting as a Room Attendant, individuals have a clear progression route to roles such as Housekeeping Supervisor, Assistant Executive Housekeeper, and ultimately Executive Housekeeper. HHM Hotels supports its employees with health benefits, paid time off, and other perks designed to foster wellbeing and professional development.
The Room Attendant is expected to greet guests warmly, ensure rooms meet established cleanliness standards within set time frames, and practice safe work habits in compliance with OSHA and MSDS guidelines. This role also involves recognizing maintenance issues and reporting them, managing lost and found items properly, and stepping in to assist in other hotel areas such as the lobby when needed. Successful candidates will have a high school diploma or equivalent, previous housekeeping experience, and the ability to communicate effectively in English.
In summary, the Room Attendant role at HHM Hotels is a vital position that supports the hotel’s reputation for quality and hospitality while offering stable employment and opportunities for career advancement in a dynamic hospitality environment.
The Room Attendant position at HHM Hotels offers an exciting opportunity to be an integral part of the housekeeping team responsible for maintaining the cleanliness and overall maintenance of guest rooms. This role is crucial in ensuring that guests enjoy a pleasant and comfortable stay, with rooms cleaned to the highest standards. Room Attendants are tasked with a variety of duties including cleaning, polishing, and replenishing room amenities, all while maintaining a focus on guest satisfaction and safety.
This full-time and part-time position provides competitive wages and a pathway for career growth within the company’s housekeeping department. Starting as a Room Attendant, individuals have a clear progression route to roles such as Housekeeping Supervisor, Assistant Executive Housekeeper, and ultimately Executive Housekeeper. HHM Hotels supports its employees with health benefits, paid time off, and other perks designed to foster wellbeing and professional development.
The Room Attendant is expected to greet guests warmly, ensure rooms meet established cleanliness standards within set time frames, and practice safe work habits in compliance with OSHA and MSDS guidelines. This role also involves recognizing maintenance issues and reporting them, managing lost and found items properly, and stepping in to assist in other hotel areas such as the lobby when needed. Successful candidates will have a high school diploma or equivalent, previous housekeeping experience, and the ability to communicate effectively in English.
In summary, the Room Attendant role at HHM Hotels is a vital position that supports the hotel’s reputation for quality and hospitality while offering stable employment and opportunities for career advancement in a dynamic hospitality environment.
Job Requirements
- high school diploma preferred
- previous housekeeping experience required or equivalent training
- ability to understand and communicate in English
Job Qualifications
- high school diploma preferred
- previous housekeeping experience required or equivalent training
- ability to understand and communicate in English
Job Duties
- greet guests upon interaction with a warm and friendly greeting
- clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
- change bed linens and replace towels and other amenities
- clean and polish furniture and fixtures
- dust furniture, walls or equipment
- notify managers concerning the need for repairs in guest rooms
- process guest items left in rooms according to lost and found policy
- practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- perform house person and lobby attendant duties when short staffed or during peak periods
- be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- ensure overall guest satisfaction
- perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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