Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.75 - $16.25
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Life insurance
Travel Discounts
Commuter Benefits
Employee assistance program
Wellness Program
Professional Development
Referral Bonus
Job Description
HHM Hotels is a reputable hospitality company known for its dedication to providing exceptional guest experiences through outstanding service and well-maintained accommodations. As a part of the hospitality industry, HHM Hotels operates multiple properties where comfort and guest satisfaction are prioritized. The company prides itself on fostering a positive work environment and offers diverse opportunities for career growth and professional advancement within its organizational structure. HHM Hotels embraces core values such as commitment to excellence, agility in service, ownership of responsibilities, and heartfelt service intentions.
The Room Attendant role at HHM Hotels is essential in maintaining the overall cleanliness and comfort of guest rooms, ensuring that all guest expectations are met or exceeded. Room attendants are the frontline employees responsible for delivering a clean and inviting atmosphere in every guest room. This role requires meticulous attention to detail and time management skills to clean and prepare rooms within specified timeframes efficiently. Responsibilities include cleaning floors, furniture, and fixtures, making beds, replenishing amenities, and reporting maintenance needs. The role also involves interacting with guests courteously by offering a warm and friendly greeting whenever engagement occurs, which reinforces guest satisfaction and loyalty.
Room attendants may also take on additional responsibilities like assisting with lost and found items, supporting front-of-house duties during peak times, and practicing safety protocols by using protective gear and following OSHA and MSDS standards. This position is well-suited for individuals interested in hospitality and eager to grow within the housekeeping department. HHM Hotels provides a structured career path for room attendants that includes opportunities for advancement to Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper roles.
Candidates for this role are expected to have a high school diploma or equivalent, with prior housekeeping experience or related training. Effective communication in English is necessary to ensure seamless interaction with guests and management. The work environment involves physical activities such as standing for long periods, walking, bending, lifting up to 20 pounds, and handling cleaning chemicals safely.
HHM Hotels offers competitive wages along with comprehensive benefits that support employee well-being and work-life balance. These benefits include medical, dental, and vision insurance, paid time off, 401k company match, daily pay options, free basic life insurance, travel discounts, commuter transit and parking benefits, employee assistance programs, wellness initiatives, professional development opportunities, and a referral bonus program. The hotel values and promotes an inclusive and diverse workplace, maintaining equal employment opportunities for all qualified applicants.
This opportunity is perfect for individuals who enjoy working in a team-oriented and dynamic hotel environment and are passionate about contributing to memorable guest experiences. Room attendants at HHM Hotels play a pivotal role in sustaining the companys reputation for excellent hospitality and service quality. They are welcomed into a supportive workplace that values dedication and hard work, offering paths to career growth and enhancement of skills within the hospitality industry.
The Room Attendant role at HHM Hotels is essential in maintaining the overall cleanliness and comfort of guest rooms, ensuring that all guest expectations are met or exceeded. Room attendants are the frontline employees responsible for delivering a clean and inviting atmosphere in every guest room. This role requires meticulous attention to detail and time management skills to clean and prepare rooms within specified timeframes efficiently. Responsibilities include cleaning floors, furniture, and fixtures, making beds, replenishing amenities, and reporting maintenance needs. The role also involves interacting with guests courteously by offering a warm and friendly greeting whenever engagement occurs, which reinforces guest satisfaction and loyalty.
Room attendants may also take on additional responsibilities like assisting with lost and found items, supporting front-of-house duties during peak times, and practicing safety protocols by using protective gear and following OSHA and MSDS standards. This position is well-suited for individuals interested in hospitality and eager to grow within the housekeeping department. HHM Hotels provides a structured career path for room attendants that includes opportunities for advancement to Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper roles.
Candidates for this role are expected to have a high school diploma or equivalent, with prior housekeeping experience or related training. Effective communication in English is necessary to ensure seamless interaction with guests and management. The work environment involves physical activities such as standing for long periods, walking, bending, lifting up to 20 pounds, and handling cleaning chemicals safely.
HHM Hotels offers competitive wages along with comprehensive benefits that support employee well-being and work-life balance. These benefits include medical, dental, and vision insurance, paid time off, 401k company match, daily pay options, free basic life insurance, travel discounts, commuter transit and parking benefits, employee assistance programs, wellness initiatives, professional development opportunities, and a referral bonus program. The hotel values and promotes an inclusive and diverse workplace, maintaining equal employment opportunities for all qualified applicants.
This opportunity is perfect for individuals who enjoy working in a team-oriented and dynamic hotel environment and are passionate about contributing to memorable guest experiences. Room attendants at HHM Hotels play a pivotal role in sustaining the companys reputation for excellent hospitality and service quality. They are welcomed into a supportive workplace that values dedication and hard work, offering paths to career growth and enhancement of skills within the hospitality industry.
Job Requirements
- High school diploma preferred
- Previous housekeeping experience required or equivalent training
- Understand and communicate in English
Job Qualifications
- High school diploma preferred
- Previous housekeeping experience required or equivalent training
- Understand and communicate in English
Job Duties
- Greet guests upon interaction with a warm and friendly greeting
- Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
- Change bed linens and replace towels and other amenities
- Clean and polish furniture and fixtures
- Dust furniture, walls or equipment
- Notify managers concerning the need for repairs in guest rooms
- Process guest items left in rooms according to lost and found policy
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform house person and lobby attendant duties when short staffed or during peak periods
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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