Room Attendant - Housekeeper

HHM Hotels is a respected and well-established hospitality company dedicated to providing exceptional guest experiences across its properties. As a leading hotel group, HHM Hotels prides itself on delivering quality accommodations, outstanding service, and a welcoming environment tailored to meet the diverse needs of travelers. The company's commitment to excellence is reflected in its emphasis on professional development, employee well-being, and fostering a positive, inclusive workplace culture. HHM Hotels is recognized for its comprehensive benefits package and opportunities for career growth within the hospitality industry, making it an attractive employer for individuals seeking a fulfilling career in hotel operations.

The role of the Room Attendant at HHM Hotels is vital in maintaining the comfort and satisfaction of guests by ensuring that rooms are impeccably clean and well-prepared according to established standards. This position demands a detail-oriented and proactive individual who understands the significance of cleanliness, timely service, and guest interaction in the hospitality sector. Room Attendants are responsible not only for cleaning and maintaining guest rooms through sweeping, mopping, scrubbing, and vacuuming but also for changing bed linens, replenishing towels and amenities, and maintaining furniture and fixtures in pristine condition.

In addition to these core duties, Room Attendants play a crucial role in guest relations, greeting guests warmly and professionally when interacting and responding promptly to any room repair needs by notifying management. They are also entrusted with processing guest items left behind according to the hotel's lost and found policies, ensuring no detail is overlooked in providing a seamless guest experience.

Given the dynamic nature of hotel operations, Room Attendants at HHM Hotels must practice safe work habits, including the use of protective safety equipment and adherence to OSHA and MSDS standards. They may also be required to support other areas, such as house person and lobby attendant duties, particularly during peak periods or staffing shortages, showcasing the importance of teamwork and flexibility in this position.

This role offers a promising growth path within the housekeeping department, with potential advancements to Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper roles. HHM Hotels values its employees and strives to enhance guest satisfaction scores, making the Room Attendant position a cornerstone of the property's success.

Employees benefit from competitive wages for both full-time and part-time opportunities, comprehensive medical, dental, and vision insurance, paid time off, and participation in a 401k company match program. Additional perks include daily pay options, free basic life insurance, travel discounts, commuter benefits, and wellness programs, all designed to support the holistic well-being of staff members. The company also encourages continuous learning through educational and professional development initiatives and rewards employee referrals through a referral bonus program.

Working as a Room Attendant involves physical demands such as standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, and lifting up to 20 pounds. The use of cleaning chemicals is also part of the job, necessitating awareness and adherence to health and safety guidelines. Work schedules may vary and can include holidays and weekends, highlighting the need for flexibility in availability.

HHM Hotels prides itself on a core set of values that guide its operations: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These principles reinforce the company’s commitment to delivering exceptional service, fostering a supportive and agile work environment, and empowering employees to take ownership of their roles. HHM Hotels is an equal opportunity employer dedicated to creating an inclusive workplace free from discrimination based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other protected group by law.