Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages for full time and part time opportunities
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational professional development
Referral Bonus Program
Job Description
HHM Hotels is a prominent hospitality company known for delivering exceptional guest experiences across its portfolio of properties. As a dynamic and customer-focused organization in the hotel industry, HHM Hotels is committed to upholding high standards of service and comfort to all guests. The company prides itself on providing a welcoming environment, ensuring cleanliness, and maintaining guest satisfaction through attentive and professional employees. HHM Hotels offers both full-time and part-time opportunities, competitive wages, and a clear growth path for dedicated team members who demonstrate capability and a strong work ethic.
The Room Attendant position at HHM Hotels is a pivotal role within the housekeeping department, responsible for ensuring guest rooms are maintained to the highest standards of cleanliness and order. This role is essential to the overall guest experience, as room attendants contribute directly to guest satisfaction by preparing rooms that are clean, tidy, and inviting. Typical duties include cleaning guest rooms within the allotted time frame, changing linens, replenishing amenities, polishing furniture, and reporting any maintenance needs. The role also requires adherence to safety standards including the use of personal protective equipment and compliance with OSHA and MSDS guidelines.
Room Attendants at HHM Hotels are expected to greet guests warmly, enhancing the guest experience through friendly and professional interactions. Flexibility is a key aspect of the job, as attendants may assist with lobby or house person duties during peak times or when short staffed. The company values employees who are attentive to guest feedback and committed to increasing guest satisfaction scores. HHM Hotels offers a variety of benefits including medical, dental, and vision insurance, paid time off, 401k matching, and employee development programs. The physical demands of the job require standing for long periods, lifting up to 20 pounds, and using cleaning chemicals safely. This role is an excellent opportunity for individuals seeking growth in the hospitality industry with a clear pathway from Room Attendant to supervisory and executive housekeeping positions.
The Room Attendant position at HHM Hotels is a pivotal role within the housekeeping department, responsible for ensuring guest rooms are maintained to the highest standards of cleanliness and order. This role is essential to the overall guest experience, as room attendants contribute directly to guest satisfaction by preparing rooms that are clean, tidy, and inviting. Typical duties include cleaning guest rooms within the allotted time frame, changing linens, replenishing amenities, polishing furniture, and reporting any maintenance needs. The role also requires adherence to safety standards including the use of personal protective equipment and compliance with OSHA and MSDS guidelines.
Room Attendants at HHM Hotels are expected to greet guests warmly, enhancing the guest experience through friendly and professional interactions. Flexibility is a key aspect of the job, as attendants may assist with lobby or house person duties during peak times or when short staffed. The company values employees who are attentive to guest feedback and committed to increasing guest satisfaction scores. HHM Hotels offers a variety of benefits including medical, dental, and vision insurance, paid time off, 401k matching, and employee development programs. The physical demands of the job require standing for long periods, lifting up to 20 pounds, and using cleaning chemicals safely. This role is an excellent opportunity for individuals seeking growth in the hospitality industry with a clear pathway from Room Attendant to supervisory and executive housekeeping positions.
Job Requirements
- High school diploma preferred
- Previous housekeeping experience required or equivalent training
- Understand and communicate in English
Job Qualifications
- High school diploma preferred
- Previous housekeeping experience required or equivalent training
- Understand and communicate in English
Job Duties
- Greet guests upon interaction with a warm and friendly greeting
- Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
- Change bed linens and replace towels and other amenities
- Clean and polish furniture and fixtures
- Dust furniture, walls or equipment
- Notify managers concerning the need for repairs in guest rooms
- Process guest items left in rooms according to lost and found policy
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform house person and lobby attendant duties when short staffed or during peak periods
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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