Room Attendant - Housekeeper

HHM Hotels is a distinguished hospitality company committed to excellence and dedicated service. Known for providing exceptional guest experiences, HHM Hotels operates a range of properties designed to cater to diverse traveler needs while maintaining high standards of comfort, cleanliness, and customer care. The company prides itself on fostering an inclusive workplace environment that values diversity and equal opportunity, ensuring that all employees can contribute their strengths and grow professionally. HHM Hotels embraces core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, which collectively promote a culture of integrity, responsiveness, and outstanding service.

The opportunity available is for a Room Attendant who will play a crucial role in maintaining the cleanliness and overall upkeep of guest rooms, thereby ensuring guests have a comfortable and pleasant stay. This is an essential, frontline position in the housekeeping department, contributing directly to guest satisfaction and hotel reputation. The Room Attendant is responsible for cleaning and tidying guest rooms efficiently while adhering to the highest standards of hygiene and presentation. Daily duties include sweeping, mopping, scrubbing, vacuuming, changing bed linens, replenishing towels and amenities, and polishing furniture and fixtures. Attention to detail and the ability to work with speed and precision are vital.

Beyond housekeeping, the role requires interpersonal skills to interact politely with guests, offering warm greetings that enhance the guest experience. The Room Attendant will also be responsible for notifying management of any maintenance issues or repairs needed in guest rooms and for managing lost and found items in accordance with hotel policy. Safety is emphasized in this role, with adherence to workplace safety regulations, including the use of protective equipment and compliance with MSDS (Material Safety Data Sheets) and OSHA (Occupational Safety and Health Administration) standards.

The position offers a clear growth path from Housekeeping Supervisor to Assistant Executive Housekeeper and ultimately to Executive Housekeeper, promoting career development within the hospitality industry. HHM Hotels rewards its employees with competitive wages, benefits including medical, dental, and vision insurance, paid time off, and additional perks such as a 401k company match, daily pay options, life insurance, travel discounts, commuter benefits, wellness programs, educational and professional development, and referral bonuses.

Work environment considerations include a variable schedule that may involve holidays and weekends, and physical demands such as standing for extended periods, lifting up to 20 pounds, and handling cleaning chemicals. Overall, the Room Attendant role at HHM Hotels offers an excellent opportunity for individuals seeking to build a rewarding career in hospitality within a supportive and values-driven company.