Room Attendant - Housekeeper

HHM Hotels is a distinguished hospitality organization committed to providing exceptional service and memorable experiences to every guest. As a well-established hotel chain, HHM Hotels operates multiple properties that focus on quality, comfort, and personalized attention in various regions. Known for its high standards and dedication to guest satisfaction, the company emphasizes fostering a welcoming environment not only for guests but also for employees, encouraging growth, diversity, and inclusion within its dynamic and collaborative team.

HHM Hotels is proud to be an equal-opportunity employer and ensures a workplace free from discrimination or bias based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

The company’s core values include People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, which collectively guide the guest service approach and internal culture. They place high importance on empowering employees with skills, leadership opportunities, and a supportive work environment that encourages professional development and personal growth.

The Room Attendant role at HHM Hotels offers an opportunity to play a vital part in maintaining the cleanliness and guest satisfaction in their properties. The position centers around cleaning and maintaining guest rooms to meet or exceed established standards, ensuring guests experience a welcoming and hygienic environment throughout their stay. Room Attendants are expected to perform their duties efficiently within allotted timeframes, which requires attention to detail, stamina, and a commitment to excellence.

This is a position suited for candidates who enjoy working in a team environment but can also take initiative to ensure guest rooms are well-prepared and up to quality standards. While performing a variety of cleaning tasks such as sweeping, mopping, vacuuming, changing linens, and replenishing amenities, Room Attendants contribute significantly to the overall guest satisfaction metrics. They also serve as the first point of contact with guests during room interactions, necessitating a warm and friendly demeanor.

Career growth is a clear feature of this opportunity, with progression pathways leading from Room Attendant roles to supervisory positions such as Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper. This career path reflects HHM Hotels' commitment to promoting from within and investing in its team members’ futures.

The role also involves collaboration with management to report maintenance issues and adhere to safety protocols in compliance with OSHA and MSDS standards, ensuring a safe work environment. In addition to primary housekeeping duties, Room Attendants may occasionally perform house person and lobby attendant duties during busy periods or staff shortages, reflecting the flexible nature of the role.

Candidates benefit from competitive wages along with a variety of rewards including medical, dental, and vision health insurance, paid time off, 401k company match, daily pay options, and employee wellness programs. HHM Hotels strives to be a supportive employer by providing travel discounts, commuter benefits, educational and professional development opportunities, and referral bonus programs. This comprehensive benefits package underscores the company’s dedication to employee wellbeing and retention.

Work schedules for Room Attendants can vary and may include weekends and holidays, with job demands requiring physical endurance such as standing for long periods, walking, lifting up to 20 pounds, and safe handling of cleaning chemicals. Candidates excited by the prospect of joining a respectful, customer-focused team and contributing to a premier hospitality experience will find the Room Attendant position at HHM Hotels to be a fulfilling career opportunity.