Room Attendant (Full-Time) |Axiom Hotel | San Francisco, CA
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid holidays
Paid parental leave
Job Description
Axiom Hotel, located in the heart of San Francisco's Union Square and mere steps from the SoMa District, is a unique boutique hotel that artfully combines the charm of a historic century-old building with the conveniences of modern technology. This pet-friendly hotel is designed to cater to guests seeking a seamless digital lifestyle alongside exceptional guest experiences. The Axiom Hotel prides itself on delivering a blend of nostalgic ambiance and contemporary hospitality, offering guests a comfortable and connected stay in one of San Francisco's most vibrant neighborhoods. With its focus on elevated service and an inviting atmosphere, the hotel stands... Show More
Job Requirements
- high school diploma or equivalent
- at least one month of related experience in customer service or hospitality
- ability to stand and move for at least 75 percent of the work time
- capability to lift or carry up to 50 pounds
- excellent communication skills
- ability to work under pressure in a fast-paced environment
- willingness to work flexible schedules including nights, weekends, and holidays
Job Qualifications
- high school diploma or equivalent
- proven experience as a front desk agent or in a similar customer service role
- excellent communication and interpersonal skills
- proficiency in hotel management software and reservation systems
- strong problem-solving abilities and attention to detail
- ability to work flexible hours including nights, weekends, and holidays
- fluency in English
- additional language skills are a plus
Job Duties
- greet and check in guests with a friendly and professional demeanor
- assist guests with inquiries and provide accurate information about hotel services and amenities
- manage reservations and coordinate with housekeeping and maintenance teams to ensure room readiness
- process guest check-outs and handle billing procedures accurately
- respond to guest complaints and resolve issues promptly to maintain high satisfaction levels
- maintain the cleanliness and organization of the front desk area
- collaborate with other hotel departments to enhance overall guest experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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