Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $21.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta is a global hospitality company known for delivering exceptional guest experiences and outstanding service across its diverse portfolio of hotels, resorts, and extended stay properties. Recognized for its commitment to excellence, Sonesta operates across various segments including upscale, midscale, and extended stay markets, with a strong emphasis on creating memorable and personalized experiences for travelers worldwide. The company fosters a culture of teamwork, quality, and continuous improvement, ensuring that both guests and employees feel valued and respected. Sonesta is dedicated to providing a welcoming and safe environment while upholding high standards of cleanliness, comfort, and professionalism within all its... Show More
Job Requirements
- Some previous housekeeping experience preferred
- Previous background from the extended stay industry preferred
- Ability to speak, read, and write fluent English is preferred
- Other languages beneficial
- Basic reading, writing and mathematical abilities are preferred
- Frequently standing up, bending, climbing, kneeling and moving about the facility
- Carrying, lifting or pulling items weighing up to 75 pounds
- Required to regularly use commercial cleaning chemicals
- Required to work mornings, evenings, weekends and holidays
Job Qualifications
- High school diploma or equivalent preferred
- Previous housekeeping experience preferred
- Knowledge of cleaning chemicals and supplies
- Ability to follow written and verbal instructions
- Strong attention to detail and organizational skills
- Good communication and customer service skills
- Ability to work effectively in a team environment
- Ability to handle guest requests professionally
- Physical ability to perform housekeeping duties including lifting and prolonged standing
Job Duties
- Deliver on the promise of Sonesta service in all interactions with guests and clients according to Sonesta G.U.E.S.T. standards
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, kitchen area cleaning, room refrigerator, microwave, coffee maker and dishware cleaning
- Notify supervisor when service is completed so rooms may be sold or occupied
- Report any room unable to be serviced to supervisor according to established procedures
- Monitor laundry supplies and equipment to ensure they are sufficient and in working order when assigned to laundry duties
- Operate washers and dryers according to hotel standards and manufacturers' guidelines
- Receive soiled linens and inspect for damaged or stained items
- Fold and store clean linens and report damages to supervisor
- Minimize waste of supplies and amenities within all areas of housekeeping
- Regularly assist with deep cleaning projects
- Report needed repairs or unsafe conditions to supervisor
- Handle all lost and found items according to established procedures
- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
- Ensure compliance with federal, state and local laws regarding health and safety services
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities