Room Attendant - Doubletree Phoenix Midtown

Job Overview

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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
flexible schedule
Retirement Plan
Training and Development
team environment

Job Description

This opportunity is with a hospitality company focused on delivering exceptional guest experiences through meticulous attention to cleanliness and detail. As a part of the hospitality industry, the company takes pride in providing a welcoming and spotless environment for its guests. The establishment is committed to maintaining high standards of service and ensuring customer satisfaction in its lodging facilities.

The position is for a Guest Room Cleaner within the hospitality sector. The role is crucial in upholding the cleanliness and organization of guest rooms, including both bathroom and bedroom areas, according to the company’s stringent standards. This cleaning position involves the upkeep of the guest environment to uphold the overall guest experience that the establishment promises. Responsibilities include organizing and stocking the cleaning cart, maintaining linen closets, and completing assigned paperwork efficiently and accurately. The job also entails performing additional tasks as assigned, such as handling cleaning spills or responding to special guest requests, which underscores the dynamic nature of the role.

The role requires a high work ethic and self-initiative as well as the ability to work varying schedules including nights, weekends, and holidays, reflecting the hospitality industry's round-the-clock operations. Candidates who enjoy working collaboratively as part of a team dedicated to providing excellent guest experiences will find this position rewarding. This role may require physical activities, including the ability to lift and move items weighing between 10 and 25 pounds and prolonged periods of sitting, standing, walking, bending, and reaching throughout the workday.

In addition to the core duties, the position demands good verbal and written communication skills to effectively interact with team members and guests alike. The successful candidate will need to demonstrate fine motor skills for tasks such as keyboarding, typing, or writing, which might be necessary for completing documentation or guest logs. The ability to distinguish colors and read printed and digital materials is also an important aspect for certain roles. Reasonable accommodations are available to ensure that individuals with disabilities can perform the essential functions of the role, demonstrating the company’s commitment to inclusion and accessibility.

This role offers an integral contribution to the guest stay experience, emphasizing cleanliness, orderliness, and responsiveness. Working in this setting provides an opportunity to develop skills in hospitality operations and customer service, with potential growth paths within the company’s broader hospitality framework. The work environment is welcoming and team-oriented, promoting mutual support and shared goals aimed at guest satisfaction and operational excellence. Overall, the Guest Room Cleaner position is vital in maintaining the quality and reputation of the hospitality company, ensuring guests enjoy memorable and pleasant stays in a pristine environment.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in cleaning or hospitality preferred
  • High work ethic and self-initiative
  • Ability to work varying schedules including nights weekends and holidays
  • Physical ability to perform cleaning tasks and lift up to 25 pounds
  • Good verbal and written communication skills
  • Ability to stand walk bend reach and carry items throughout the workday

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in cleaning or hospitality preferred
  • Strong attention to detail
  • Good communication skills
  • Ability to work varying schedules including nights weekends and holidays
  • Ability to work well in a team environment
  • Physical ability to perform cleaning tasks and lift up to 25 pounds

Job Duties

  • Clean and maintain the guest room areas including bathroom and bedroom according to company standards
  • Organize and stock cleaning cart and organize linen closets as assigned
  • Complete assigned paperwork in an accurate and timely fashion
  • Perform other duties as assigned such as cleaning spills or executing special guest requests
  • Communicate effectively with team members and guests
  • Assist in maintaining overall cleanliness and safety standards
  • Respond promptly to guest requests regarding room cleanliness

Job Criteria

Experience

No experience required


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