Room Attendant- Comfort Suites- Springfield

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $16.50
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Career Development
Advancement opportunities
Paid Time Off
health benefits
Travel Industry Discounts

Job Description

Merete is a progressive and welcoming company operating within the travel and hospitality industry, committed to providing exceptional service and fostering an inclusive work environment. Known for its dedication to employee growth and guest satisfaction, Merete stands out as a leading employer that values diversity, development, and team collaboration. The company offers competitive pay, flexible scheduling, health benefits, paid time off, and industry-specific travel discounts, making it an attractive workplace for professionals seeking long-term career opportunities in hospitality. Employees at Merete find more than just a job; they find a steppingstone to future success through various career development and advancement opportunities. Merete actively promotes a culture where bias is recognized and addressed, ensuring that all staff members feel respected, supported, and empowered regardless of their background or personal attributes.

The position of Room Attendant at Merete involves maintaining hotel rooms and public areas in a pristine, orderly condition to uphold the brand’s high standards of cleanliness and guest satisfaction. This role requires performing a range of cleaning duties, including making beds, replenishing linens, cleaning bathrooms and hallways, vacuuming, and managing housekeeping carts efficiently. Attention to detail and the ability to work within set time frames are critical, as the room attendant ensures timely service to meet guest expectations. The role demands excellent communication skills to report maintenance issues, relay guest requests to supervisors, and maintain accurate records of lost and found items. Room attendants at Merete play a vital role in delivering a positive guest experience by maintaining cleanliness, safety, and a welcoming atmosphere throughout the property. Physical stamina is also important due to the demands of lifting, carrying, standing, walking, and performing repetitive motions during shifts. Merete emphasizes respect and teamwork, expecting associates to behave positively and collaboratively at all times. This job offers a unique opportunity to grow professionally in a supportive work environment known for high standards, inclusivity, and substantial employee benefits.

Job Requirements

  • Must pass criminal background check
  • lift and carry average weight of 20lbs frequently, maximum weight frequently 50lbs
  • standing/walking up to two miles per day on cement, tile, asphalt, and carpet
  • reaching/overhead extension to pull items down
  • pushing and pulling average weight frequently 50lbs, maximum weight 150lbs
  • repetitive motions of bending, kneeling, stooping, and twisting
  • working with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise
  • must adhere to the hotel’s safety standards and procedures (ie, hearing, eye, hand protection for equipment operation)

Job Qualifications

  • Prior housekeeping experience helpful
  • ability to communicate with guests as well as management and team members
  • ability to work under time constraints and in a fast-paced environment
  • work within recognized time frame appropriate to the task
  • follows all appropriate policies and procedures while constantly striving to improve all standards of operation
  • follow all safety procedures
  • meets or exceeds productivity standards

Job Duties

  • Making beds, replenishing linens, cleaning room, bathroom, and halls, and vacuuming
  • unload/load housekeeping cart with supplies
  • replace cleaning supplies
  • report all problems and any maintenance repairs as needed
  • communicate with supervisor room status, work progress, and all guest requests and problems
  • record and turn in all lost & found items
  • keep cart clean, neat, and stocked
  • report any unsafe conditions immediately
  • complete all other duties as assigned to include cross training
  • associates must work within recognized time frames appropriate to the task
  • expected cleaning times for rooms must be met according to brand standard
  • regular and reliable attendance and punctuality are essential functions of this position
  • treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job

Job Criteria

Experience

Entry Level (1-2 years)


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