Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $27.00 - $28.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta is a distinguished hospitality company renowned for its commitment to delivering exceptional guest experiences across its diverse portfolio of hotels, resorts, and extended stay properties. With a global presence and a legacy of excellence, Sonesta continuously strives to create welcoming and memorable environments for travelers, business professionals, and families alike. The company emphasizes a culture of respect, inclusion, and superior service, which is reflected in its team-oriented approach and the high standards maintained throughout all its properties.
The role of Room Attendant at Sonesta is an essential position within the Housekeeping Management Team, dedicated to ensuring that gu... Show More
The role of Room Attendant at Sonesta is an essential position within the Housekeeping Management Team, dedicated to ensuring that gu... Show More
Job Requirements
- Frequently standing up, bending, climbing, kneeling, and moving about the facility
- carrying, lifting or pulling items weighing up to 75 pounds
- will be required to regularly use commercial cleaning chemicals
- will be required to work mornings, evening, weekends, and holidays
Job Qualifications
- Some previous housekeeping experience preferred
- previous background from the extended stay industry preferred
- ability to speak, read, and write fluent English is preferred
- other languages beneficial
- basic reading, writing and mathematical abilities are preferred
Job Duties
- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
- respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
- clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash
- notify supervisor when service is completed so rooms may be sold or occupied
- report any room unable to be serviced to supervisor according to established procedures
- when assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order
- operate washers and dryers according to hotel standards and manufacturers' guidelines
- receive soiled linens and inspect for damaged or stained items
- fold and store clean linens, report damages to supervisor
- minimize waste of supplies and amenities within all areas of housekeeping
- may regularly assist with deep cleaning projects
- report needed repairs or unsafe conditions to supervisor
- handle all lost and found items according to established procedures
- promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
- ensure compliance with federal, state and local laws regarding health and safety services
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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