Room Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Benefits

competitive salary
Paid Time off and Holidays
Comprehensive insurance benefits package
free meals during shift
Free night stay at The Hoxton upon starting
ongoing training and development
Diversity and inclusion events
Regular team social events
Employee discounts across The Hoxton and Ennismore family

Job Description

The Hoxton, Downtown LA is an iconic hotel situated in the heart of Los Angeles' vibrant Downtown district, specifically on the bustling Broadway street. This historic property was once the LA Railway Authority and later a candy shop, giving it a rich and charming LA heritage that adds character and uniqueness to the guest experience. The hotel features 174 stylishly designed rooms, a rooftop Peruvian-inspired restaurant named Cabra, led by Top Chef Stephanie Izard, as well as an all-day lobby restaurant called Moonlarks. Guests can also enjoy amenities like a rooftop pool and ample outdoor seating areas, perfect for soaking... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Previous experience in housekeeping or similar role
  • Ability to perform physical tasks including lifting, pulling, and pushing moderate weights
  • Strong communication skills
  • Reliability and punctuality
  • Ability to work flexible hours including weekends and holidays
  • Commitment to maintaining health and safety standards
  • Ability to follow instructions and adhere to hotel policies
  • Willingness to learn and attend training sessions
  • Positive and team-oriented attitude

Job Qualifications

  • Previous housekeeping experience
  • Excellent communication and organizational skills
  • Strong interpersonal and problem-solving abilities
  • Ability to lift, pull and push a moderate weight
  • Highly responsible and reliable
  • Detail-oriented
  • Able to work well under pressure in a fast-paced environment
  • Ability to focus on guest needs, remaining calm and courteous
  • Passion for hospitality
  • Positive impact on guests to provide memorable experiences
  • Willingness to work as part of a supportive and fun team

Job Duties

  • Provide the highest level of customer care and deliver friendly, helpful and responsive service for guests
  • Clean and service guest rooms to ensure sparkling presentation
  • Ensure the highest levels of cleanliness throughout the hotel
  • Adhere to all brand standards and quality audit standards for rooms
  • Follow departmental policies, procedures and service standards
  • Attend all required training sessions
  • Report necessary maintenance issues promptly
  • Ensure adherence to health and safety standards and report any breaches
  • Maintain a positive and friendly attitude while solving challenges
  • Undertake any other reasonable requests from management

Job Location

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