Room Attendant

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, Highgate stands out for its forward-thinking approach and expert guidance through all stages of the property cycle, including planning, development, recapitalization, and disposition. The company has successfully developed a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, incorporating contemporary programming and digital acumen.

The company leverages industry-leading revenue management tools to identify and predict evolving market dynamics, driving outperformance and maximizing asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. More information about Highgate can be found at www.highgate.com.

The Room Attendant position at the Courtyard Dayton located at 7087 Miller Lane, Dayton, OH 45414, is an hourly wage role that demands dedication to maintaining clean and attractive guestrooms while delivering attentive, courteous, and efficient service to all guests. This position is integral to ensuring a positive guest experience by keeping guestrooms spotless and public areas neat, which directly impacts overall guest satisfaction and loyalty.

Room Attendants must thoroughly clean guestrooms according to the company standards, diligently completing all pre-cleaning duties such as preparing guest and cleaning supplies and setting up the housekeeping cart with linens. Responsibilities also include removing all trash and dirty linen from guestrooms and hallways, keeping hallways, public areas, and closets clean and vacuumed. Restocking housekeeping carts and replenishing chemical bottles is essential to maintain readiness for the next day. Attendants are expected to report any missing items from rooms, such as irons, boards, or hair dryers, and any maintenance needs promptly to supervisors to ensure prompt resolution.

Handling of items for lost and found according to established standards is part of the job, and Room Attendants must always demonstrate an ability to communicate effectively with all levels of employees and guests. The role requires physical stamina, including the ability to exert up to 50 pounds of force occasionally and stand for the entire shift, reflecting the physically demanding nature of the work. This role is ideal for those seeking to contribute to a premier hospitality environment and grow within an industry-leading company.