Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.50
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Work Schedule

Standard Hours
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Benefits

competitive pay
Health Insurance
Dental Insurance
Paid Time Off
Employee Development Programs
retirement savings plan
work-life balance initiatives

Job Description

Concord Hospitality is a leading company in the hospitality industry, known for its commitment to quality service, professional growth, and a supportive work culture. With a strong reputation for maintaining high standards, Concord Hospitality operates a diverse portfolio of hotels and lodging properties across the United States. The company's focus on employee development and career advancement opportunities makes it an attractive employer for individuals looking to build a rewarding career in hospitality. The organization prioritizes an inclusive environment where associates are valued as the greatest assets, recognizing their hard work and dedication as key to delivering exceptional guest experiences.

The role offered by Concord Hospitality is that of a Housekeeper, a vital position within the hotel's operational team. Housekeepers play a crucial role in maintaining the cleanliness, orderliness, and comfort of guest rooms and public areas, directly impacting guest satisfaction and the overall reputation of the hotel. This full-time position offers competitive pay and a variety of benefits, reflecting the company’s commitment to employee well-being and job satisfaction. The ideal candidate will be detail-oriented, proactive, and capable of working efficiently to ensure all rooms meet the hotel's standards.

Housekeepers at Concord Hospitality are responsible for cleaning and servicing assigned guest rooms in a timely and organized manner, adhering strictly to established procedures and hotel policies. Maintaining an organized linen cart, ensuring it is neat and well stocked, is essential to support efficient service delivery. The role also involves vigilance in reporting any maintenance needs within guest rooms, such as issues with fixtures, door locks, televisions, or HVAC systems, thereby contributing to a seamless guest experience. Security of the equipment, keys, and supplies issued is a critical responsibility, emphasizing the trust placed in associates. Additionally, housekeepers act as frontline responders to guest requests, addressing needs in a friendly and timely manner, which enhances the comfort and satisfaction of guests.

Working at Concord Hospitality means joining a team that values work-life balance, employee development, and a respectful workplace culture. The company provides ongoing training to help associates hone their skills and progress in their careers. Full-time employees benefit from competitive remuneration packages and a range of benefits designed to support their health, financial security, and personal growth. Those seeking a career where they feel valued and recognized for their contributions will find Concord Hospitality an excellent place to advance their journey in the hospitality field.

Job Requirements

  • Ability to perform physical tasks required for housekeeping such as lifting, bending, and standing for extended periods
  • Availability to work flexible hours including weekends and holidays
  • Basic proficiency in English for effective communication
  • Reliable transportation or means to commute to work
  • Willingness to adhere to all company policies and safety regulations

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous housekeeping or cleaning experience is a plus
  • Ability to follow procedures and maintain hotel standards
  • Good communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Attention to detail and strong organizational skills

Job Duties

  • Cleaning and servicing assigned guest rooms in a timely and organized manner
  • Keeping an organized linen cart that is neat, well stocked and organized
  • Reporting any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC
  • Maintaining security of your equipment, key and supplies issued to you
  • Reporting lost and found articles to your supervisor
  • Responding to guest requests in a friendly and timely manner

Job Criteria

Experience

No experience required


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