Room Attendant

Highgate Hotels is a prominent real estate investment and hospitality management company with a robust portfolio encompassing over 400 hotels across North America, Europe, the Caribbean, and Latin America. Managing assets exceeding $15 billion, Highgate has built a respected reputation over its 30 years of industry innovation and excellence. The company excels in providing expert guidance throughout the entire property lifecycle, including planning, development, recapitalization, and disposition. It prides itself on managing a diverse range of unique lifestyle hotel brands, legacy brands, and independent hotels and resorts, all enhanced by contemporary programming and digital expertise. Their use of cutting-edge revenue management technology helps the company anticipate market trends, optimize performance, and maximize asset value for their clients.

Highgate's executive leadership consists of experienced hospitality professionals who lead the company's operations worldwide, making Highgate a trusted partner among premier hotel ownership groups and top-tier hotel brands. Their global corporate presence underscores their commitment to quality and excellence in the hospitality industry. More information about the company can be found at www.highgate.com.

The Hampton Inn Louisville Downtown, located at 101 E Jefferson St, Louisville, KY 40202, operates under the management of Highgate Hotels and is currently seeking to hire a Room Attendant on an hourly compensation basis. The Room Attendant's principal responsibility is to ensure guestrooms are cleaned to high standards and maintained as attractive, welcoming environments for guests. This role demands a detail-oriented and efficient individual who delivers courteous and attentive service to all hotel guests.

The position involves thorough cleaning of guest rooms, including making beds, dusting, vacuuming, and replenishing supplies. The Room Attendant will perform all pre-cleaning preparations such as stocking guest supplies, cleaning materials, and linens on housekeeping carts. They are also responsible for removing trash and dirty linens from both guest rooms and hallways to maintain the highest hygiene standards throughout the hotel. Beyond guest rooms, the role requires upkeep of all hallways, public spaces, and storage closets by ensuring these areas remain clean, neat, and vacuumed.

Additionally, maintaining the housekeeping cart with the appropriate cleaning agents and supplies for the next day's use is essential. The position also involves restocking chemical bottles used in cleaning operations and promptly reporting any missing items or maintenance needs to the Housekeeping Supervisor or Manager. Handling lost and found items according to established standards and procedures is another important duty of this role. Most importantly, the Room Attendant contributes directly to overall guest satisfaction by providing a clean, comfortable, and welcoming environment during each guest's stay at Hampton Inn Louisville Downtown.

This role requires physical stamina, the ability to work standing for extended periods, and the capability to lift or move items weighing up to 50 pounds occasionally. Effective communication skills, both verbal and written, are crucial for successful interaction with colleagues and guests alike. The company values friendly, courteous, and service-oriented attitudes and expects its Room Attendants to embody these qualities in all their interactions. Employment with Highgate Hotels offers candidates the opportunity to work with a leading hospitality company dedicated to excellence and innovation in the hotel management industry.