
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $17.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
PTO
Access to wages prior to payday
Discount Program
Hotel discounts worldwide
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Double Time for Holidays Worked
Health savings account
Employee assistance program
Dependent care FSA
Job Description
SpringHill Suites - Greensboro Airport is a distinguished hotel committed to delivering exceptional hospitality and comfort to its guests. As part of a reputable hotel chain, SpringHill Suites emphasizes quality service, ensuring every visitor enjoys a relaxing and memorable stay. Located conveniently near Greensboro Airport, this hotel combines accessibility with first-class accommodations, making it a preferred choice for travelers. The hotel prides itself on maintaining pristine environments and fostering a positive work culture that supports employee growth and satisfaction.
The role of a Room Attendant at SpringHill Suites - Greensboro Airport is pivotal in upholding the hotel's standards of cleanliness and guest satisfaction. This position involves maintaining the cleanliness and presentation of assigned guest rooms and other designated areas within the hotel. A meticulous and attentive approach is essential, as the Room Attendant ensures that rooms are welcoming, hygienic, and fully stocked with necessary supplies such as linens and amenities. This role directly supports the hotel’s mission to provide a high-quality, comfortable experience for all guests.
As a Room Attendant, you will be tasked with cleaning guestrooms, including making beds, cleaning bathrooms, dusting, vacuuming, and managing linen and trash removal. You will also be responsible for informing the maintenance team about any damages or issues requiring attention, thereby helping maintain the hotel's property in excellent condition. Your work will contribute significantly to guest satisfaction by ensuring rooms are ready and meet the hotel's strict quality standards. Furthermore, offering courteous and friendly service to guests enhances their overall experience, aligning with the hotel’s commitment to customer care.
This position requires the ability to work efficiently with great attention to detail, follow established safety and hygiene procedures, and adapt to a dynamic work environment including rotating shifts, weekends, and holidays. Although prior experience in cleaning or related roles is preferred, it is not mandatory. The role offers an excellent opportunity for individuals seeking to develop their careers in the hospitality industry within a supportive and rewarding work environment.
SpringHill Suites - Greensboro Airport fosters a collaborative and friendly workplace atmosphere, with opportunities for professional development and career advancement. Employees benefit from various perks such as paid time off, health insurance including dental and vision coverage, retirement savings plans with employer matching, and employee assistance programs. The hotel also provides unique advantages like early wage access, travel and car rental discounts, and enhanced pay for holidays worked. Joining this team means becoming part of a dedicated group committed to excellence in hospitality and a positive guest experience.
The role of a Room Attendant at SpringHill Suites - Greensboro Airport is pivotal in upholding the hotel's standards of cleanliness and guest satisfaction. This position involves maintaining the cleanliness and presentation of assigned guest rooms and other designated areas within the hotel. A meticulous and attentive approach is essential, as the Room Attendant ensures that rooms are welcoming, hygienic, and fully stocked with necessary supplies such as linens and amenities. This role directly supports the hotel’s mission to provide a high-quality, comfortable experience for all guests.
As a Room Attendant, you will be tasked with cleaning guestrooms, including making beds, cleaning bathrooms, dusting, vacuuming, and managing linen and trash removal. You will also be responsible for informing the maintenance team about any damages or issues requiring attention, thereby helping maintain the hotel's property in excellent condition. Your work will contribute significantly to guest satisfaction by ensuring rooms are ready and meet the hotel's strict quality standards. Furthermore, offering courteous and friendly service to guests enhances their overall experience, aligning with the hotel’s commitment to customer care.
This position requires the ability to work efficiently with great attention to detail, follow established safety and hygiene procedures, and adapt to a dynamic work environment including rotating shifts, weekends, and holidays. Although prior experience in cleaning or related roles is preferred, it is not mandatory. The role offers an excellent opportunity for individuals seeking to develop their careers in the hospitality industry within a supportive and rewarding work environment.
SpringHill Suites - Greensboro Airport fosters a collaborative and friendly workplace atmosphere, with opportunities for professional development and career advancement. Employees benefit from various perks such as paid time off, health insurance including dental and vision coverage, retirement savings plans with employer matching, and employee assistance programs. The hotel also provides unique advantages like early wage access, travel and car rental discounts, and enhanced pay for holidays worked. Joining this team means becoming part of a dedicated group committed to excellence in hospitality and a positive guest experience.
Job Requirements
- Experience in cleaning or similar roles is preferable but not mandatory
- capacity to work efficiently with attention to detail
- ability to work in a team and good customer service attitude
- availability to work rotating shifts including weekends and holidays
Job Qualifications
- Knowledge of housekeeping and laundry operations and procedures
- knowledge of proper use and storage of cleaning chemicals
- general knowledge of equipment such as vacuums commercial washers and dryers
- able to understand and speak some of the English language
- able to prioritize work assignments
- demonstrate genuine care for customers and employees
- able to work in fast paced environment
Job Duties
- Clean guest rooms as assigned including making beds cleaning bathrooms dusting vacuuming and removing linen and trash
- stock housekeeping cart with cleaning supplies fresh linens and guest supplies
- change and replenish bed linens towels and other guest amenities as needed
- clean other designated areas when assigned including restrooms public areas offices and meeting rooms
- ensure all hotel property is in working order report missing articles damage or mechanical problems to management
- respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction
- attend pre-shift meetings to learn assignments and the day’s tasks
- perform deep cleaning tasks as needed such as flipping mattresses moving furniture
- ensure all rooms and assigned tasks are completed within the allotted time
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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