
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
flexible schedule
Job Description
Hyatt Place is a part of the globally recognized Hyatt Hotels brand, known for delivering more than just accommodations but truly rewarding experiences for its guests. Hyatt Hotels have set a benchmark in hospitality through their dramatic design, innovative cuisine, and attentive service that go beyond the usual hotel stay. The emphasis is on inspiring guests through every interaction and moment spent at their properties. Hyatt Place is a new kind of Hyatt hotel where the style is relaxed, but the standards of service and guest experience are exceptionally high. Designed to offer guests a fresh, contemporary, and comfortable experience, Hyatt Place combines convenience and quality, making it a preferred choice for travelers seeking both business and leisure accommodations.
Within this vibrant and guest-focused environment, the role of Room Attendant/Housekeeping Host is essential in maintaining Hyatt Place's commitment to high-quality guest service and teamwork. This position is central to creating and delivering an exceptional guest experience by ensuring that the hotel rooms are clean, comfortable, and inviting at all times. A Room Attendant/Housekeeping Host is not just responsible for cleaning but also acts as a direct point of contact with guests, offering welcoming, helpful, and exceptional service that exceeds expectations. This role requires a person who values excellence and attention to detail, with the ability to work efficiently in a fast-paced setting while interacting courteously with guests.
The Room Attendant/Housekeeping Host maintains the cleanliness standards expected by Hyatt Place and ensures the environment feels like a larger than home experience for guests. Responsibilities include thorough cleaning and upkeep of guest rooms as assigned, handling various cleaning supplies and equipment safely and effectively, and contributing to the overall hospitality ambiance of the hotel. Prior experience with cleaning and familiarity working in service-oriented environments, especially hotels, are key to succeeding in this role. Strong communication skills in English—both spoken and written—are necessary to interact with guests and team members effectively. Attentiveness to multi-tasking, ability to lift and move moderately weighted items, and flexibility to work on weekends and holidays are also vital requirements. Ultimately, this role offers an opportunity to be part of a globally respected hotel brand where every employee plays a valuable role in creating memorable experiences for travelers from around the world.
Within this vibrant and guest-focused environment, the role of Room Attendant/Housekeeping Host is essential in maintaining Hyatt Place's commitment to high-quality guest service and teamwork. This position is central to creating and delivering an exceptional guest experience by ensuring that the hotel rooms are clean, comfortable, and inviting at all times. A Room Attendant/Housekeeping Host is not just responsible for cleaning but also acts as a direct point of contact with guests, offering welcoming, helpful, and exceptional service that exceeds expectations. This role requires a person who values excellence and attention to detail, with the ability to work efficiently in a fast-paced setting while interacting courteously with guests.
The Room Attendant/Housekeeping Host maintains the cleanliness standards expected by Hyatt Place and ensures the environment feels like a larger than home experience for guests. Responsibilities include thorough cleaning and upkeep of guest rooms as assigned, handling various cleaning supplies and equipment safely and effectively, and contributing to the overall hospitality ambiance of the hotel. Prior experience with cleaning and familiarity working in service-oriented environments, especially hotels, are key to succeeding in this role. Strong communication skills in English—both spoken and written—are necessary to interact with guests and team members effectively. Attentiveness to multi-tasking, ability to lift and move moderately weighted items, and flexibility to work on weekends and holidays are also vital requirements. Ultimately, this role offers an opportunity to be part of a globally respected hotel brand where every employee plays a valuable role in creating memorable experiences for travelers from around the world.
Job Requirements
- Must be 18 years or older
- Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
- Ability to work weekends and holidays
- Strong command of the English language
- Prior experience in cleaning
- Customer service experience
- Ability to multi-task
Job Qualifications
- Prior cleaning experience
- Customer service experience preferably in a hotel or related field
- Strong command of English including speaking, reading, and writing
- Ability to learn quickly in a fast-paced position
- Effective multi-tasking skills
- Ability to communicate well with guests
- Experience working weekends and holidays
Job Duties
- Maintain cleanliness of assigned guest rooms
- Provide friendly, helpful, and exceptional service to guests
- Communicate effectively with guests to enhance their stay
- Follow Hyatt Place standards and procedures for cleaning and safety
- Handle cleaning equipment and supplies responsibly
- Work efficiently in a fast-paced environment
- Collaborate with team members to ensure overall guest satisfaction
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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