Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $21.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and development opportunities

Job Description

Ponte Vineyard Inn is a distinguished Four Diamond boutique hotel situated amidst the serene and picturesque landscape of 300 acres of mature vineyards near Ponte Winery. This exceptional establishment offers 90 elegantly appointed rooms, providing guests with an intimate and luxurious escape from the hustle and bustle of city life. Located conveniently within a short drive from most of Southern California, Ponte Vineyard Inn attracts visitors who seek tranquility, exquisite wine tasting experiences, and high-end hospitality in a relaxing country setting. The hotel is renowned for its personalized service, breathtaking views of rolling hills, and its commitment to delivering an outstanding guest experience. With its blend of refined comfort and natural beauty, Ponte Vineyard Inn has earned a reputation as a premier destination for those wanting to unwind and savor the finest aspects of wine country living.

The role of Room Attendant at Ponte Vineyard Inn is vital in maintaining the hotel’s reputation for excellence. As part of the housekeeping team, the Room Attendant ensures that all guestrooms are thoroughly cleaned and meticulously maintained to exceed the expectations of every guest. This is a full-time, hourly position with a compensation of $21.00 per hour. The schedule includes shifts from 9:00 am to 5:30 pm, encompassing weekends and holidays as these are essential to meet the dynamic needs of hotel business operations.

This role demands a keen attention to detail and a steadfast commitment to maintaining the highest standards of cleanliness and organization within guest rooms. Room Attendants are responsible for a wide range of cleaning duties, including disinfecting surfaces, replenishing linens and sundries, and ensuring that all in-room amenities function flawlessly. The position not only focuses on enhancing the physical environment but also plays a crucial part in fostering a safe and welcoming atmosphere for guests through strict adherence to security protocols and company policies.

Furthermore, Room Attendants contribute to the overall guest satisfaction by promptly reporting maintenance issues, missing items, or any other concerns to the Housekeeping Inspector or Manager on Duty. Candidates must be able to work efficiently to consistently achieve or exceed a 95% rating on room inspections, demonstrating their commitment to quality and excellence. Additional responsibilities may include assisting in other housekeeping areas such as public spaces, laundry, or guest luggage handling during busy periods.

Successful candidates for the Room Attendant position will possess good communication skills, an ability to work effectively within a team, and strong time management capabilities. Physical stamina is essential as the job requires standing for long periods and lifting heavy items. This opportunity offers individuals who are passionate about hospitality a chance to become integral members of a team that values integrity, respectful conduct, and environmental responsibility. Embracing the Ponte Vineyard Inn’s values and service standards will ensure that each guest enjoys a memorable and delightful stay, reinforcing the hotel’s status as the benchmark for superb service in the Temecula winery region.

Job Requirements

  • High school diploma or equivalent
  • Ability to lift heavy items
  • Ability to work in a standing position for long periods
  • Good communication skills
  • Teamwork skills
  • Time management skills

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous housekeeping or cleaning experience is an asset
  • Good communication skills
  • Ability to work effectively within a team
  • Strong time management skills
  • Physical stamina to stand for long periods and lift heavy items
  • Attention to detail
  • Ability to follow instructions and company policies

Job Duties

  • Ensure all guest rooms are clean and organized in the allotted time frame on a daily basis
  • Disinfect and sterilize equipment and supplies
  • Sweep, scrub, mop, and polish floors and surfaces
  • Clean rugs, carpets, furniture and draperies
  • Dust furniture and equipment
  • Maintain a clean working environment both front and back of house
  • Ensure all in-room items are in working order
  • Replenish all linens and sundries accordingly to set standards
  • Report any missing items from rooms to Housekeeping Inspector or Manager on Duty
  • Report any maintenance issues or concerns to Housekeeping Inspector or Manager on Duty
  • Provide a safe and secure environment for guests by ensuring all assigned keys are maintained according to departmental procedures and that all guest rooms are locked upon departure
  • Report all items left by guests immediately according to lost and found policy
  • Maintain cleanliness and inventory or storage areas reporting any deficiencies to departmental manager
  • Ensure productivity remains consistently high while cleaning rooms
  • Maintain or exceed a score of 95% on rated room inspections
  • Assist to perform other housekeeping tasks as business demands require such as Public Area Attendant, House Person, Laundry Attendant etc.
  • Perform any additional duties as requested by the supervisor or manager

Job Criteria

Experience

Entry Level (1-2 years)


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