Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Career development opportunities
friendly work environment
uniform provided

Job Description

Hotel Marcel, Tapestry Collection by Hilton, is a pioneering hospitality establishment located within the iconic mid-century modern Armstrong Rubber Company Building, also known as the Pirelli Building, originally designed by architect Marcel Breuer in 1967. The hotel represents an impressive blend of historic preservation, sustainability, and modern hospitality excellence. It holds the distinction of being the first net-zero energy hotel and the first Passive House certified hotel in the United States, a testament to its commitment to green building and environmental stewardship. The building boasts a LEED Platinum certification, leveraging solar power generated by its rooftop and parking canopy arrays to supply 100 percent of electricity for lighting, heating, and cooling systems. This innovative approach ensures that Hotel Marcel operates with a minimal carbon footprint while maintaining guest comfort and contemporary amenities.

Hotel Marcel features 165 guest rooms, each designed to reflect a unique boutique aesthetic that harmonizes local culture, modern design elements, and personalized service. As part of the Tapestry Collection by Hilton, it offers guests and employees an experience that values individuality and immersive local engagements alongside the reliability and quality associated with the Hilton brand. The hotel also includes a full-service restaurant, an art gallery, and 7,000 square feet of flexible meeting space, making it a versatile venue for travelers, locals, and business events alike.

The role at Hotel Marcel is that of a Housekeeper responsible for ensuring guest rooms and public areas meet the highest standards of cleanliness and presentation. As a key member of the hotel operations team, the housekeeper performs duties that include cleaning, dusting, waxing, polishing, and servicing guest rooms according to established procedures. This position requires attention to detail in maintaining linen supplies, replenishing amenities, and ensuring guest rooms are left in an orderly and inviting condition. The housekeeper also plays an essential role in guest interaction by greeting guests courteously and responding to their needs promptly, helping to create a welcoming environment that encourages repeat visits.

Housekeepers at Hotel Marcel are expected to manage waste removal, report any damages or safety hazards, handle lost and found items with care, and maintain corridor cleanliness with efficiency. The role requires physical stamina to lift and move items up to 50 pounds and perform tasks such as stooping, crouching, and reaching above head height. Safety and security consciousness, as well as the ability to communicate effectively in English, are critical to the role. While this position does not have supervisory responsibilities, it offers the opportunity to contribute meaningfully to a ground-breaking hotel operation that prioritizes sustainability and guest satisfaction.

This employment opportunity is suited for individuals who value working in an environmentally conscious and culturally rich setting. The hotel provides a supportive framework that balances respect for employee knowledge and entrepreneurial spirit with clear operational guidance. Those who are passionate about hospitality, environmental sustainability, and contributing to a unique hotel experience will find this role rewarding and enriching. The housekeeper position is integral to the overall success of Hotel Marcel as it enhances the quality of the guest experience, supporting the hotel’s reputation as a leader in boutique sustainable hospitality.

Job Requirements

  • Less than high school education
  • up to six months related experience or training
  • ability to read a limited number of two- and three-syllable words
  • ability to recognize similarities and differences between words and numbers
  • ability to print and speak simple sentences
  • ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • ability to deal with problems in situations
  • ability to speak English
  • ability to recognize situations requiring supervisory attention
  • knowledge of safety and security practices
  • ability to stand, walk, use hands, stoop, kneel, crouch, crawl, talk, hear
  • ability to sit, reach with hands and arms
  • ability to climb or balance occasionally
  • ability to lift and move up to 25-30 pounds regularly and up to 50 pounds frequently
  • ability to work with cleaning fluids and solvents
  • ability to operate hand tools including vacuum cleaners and carpet extractors

Job Qualifications

  • Less than high school education or up to six months related experience or training or equivalent combination of education and experience
  • ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and numbers
  • ability to print and speak simple sentences
  • ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • ability to deal with problems in situations
  • must be able to speak English to communicate with guests
  • must be able to recognize situations that may require immediate supervisory attention
  • knowledge of reasonable care for the safety and security of guests

Job Duties

  • Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures
  • stock cart with guest room supplies at beginning of shift
  • greet any and all guests with a good morning or appropriate salutation
  • replace linens on beds and replenish guest room supplies
  • empty wastebaskets and clean ashtrays
  • rearrange furnishings, drapes and room accessories
  • provide necessary linen and amenities to guests in accordance with the guest room legend
  • leave the guest room in uniform arrangement as determined by the executive housekeeper and ensure the door is closed and locked
  • report any damage, hazards, repairs, and strangers in assigned areas
  • return any items found in guest rooms, hallways, or back of the house to the housekeeping department as lost and found with proper documentation
  • be responsible for all keys signed out for the shift
  • clean all corridors and service areas
  • respond to any projects or requests developed by the housekeeping management team
  • replace light bulbs if necessary
  • restock cart at end of shift and organize the linen closet for the next day
  • perform other housekeeping duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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