Room Attendant

New Haven, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Retirement Plan

Paid Time Off

Employee Discounts

Career development opportunities

friendly work environment

uniform provided

Job Description

Hotel Marcel, Tapestry Collection by Hilton, is a pioneering hospitality establishment located within the iconic mid-century modern Armstrong Rubber Company Building, also known as the Pirelli Building, originally designed by architect Marcel Breuer in 1967. The hotel represents an impressive blend of historic preservation, sustainability, and modern hospitality excellence. It holds the distinction of being the first net-zero energy hotel and the first Passive House certified hotel in the United States, a testament to its commitment to green building and environmental stewardship. The building boasts a LEED Platinum certification, leveraging solar power generated by its rooftop and parking canopy arrays... Show More

Job Requirements

Less than high school education
up to six months related experience or training
ability to read a limited number of two- and three-syllable words
ability to recognize similarities and differences between words and numbers
ability to print and speak simple sentences
ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
ability to deal with problems in situations
ability to speak English
ability to recognize situations requiring supervisory attention
knowledge of safety and security practices
ability to stand, walk, use hands, stoop, kneel, crouch, crawl, talk, hear
ability to sit, reach with hands and arms
ability to climb or balance occasionally
ability to lift and move up to 25-30 pounds regularly and up to 50 pounds frequently
ability to work with cleaning fluids and solvents
ability to operate hand tools including vacuum cleaners and carpet extractors

Job Qualifications

Less than high school education or up to six months related experience or training or equivalent combination of education and experience
ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and numbers
ability to print and speak simple sentences
ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
ability to deal with problems in situations
must be able to speak English to communicate with guests
must be able to recognize situations that may require immediate supervisory attention
knowledge of reasonable care for the safety and security of guests

Job Duties

Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures
stock cart with guest room supplies at beginning of shift
greet any and all guests with a good morning or appropriate salutation
replace linens on beds and replenish guest room supplies
empty wastebaskets and clean ashtrays
rearrange furnishings, drapes and room accessories
provide necessary linen and amenities to guests in accordance with the guest room legend
leave the guest room in uniform arrangement as determined by the executive housekeeper and ensure the door is closed and locked
report any damage, hazards, repairs, and strangers in assigned areas
return any items found in guest rooms, hallways, or back of the house to the housekeeping department as lost and found with proper documentation
be responsible for all keys signed out for the shift
clean all corridors and service areas
respond to any projects or requests developed by the housekeeping management team
replace light bulbs if necessary
restock cart at end of shift and organize the linen closet for the next day
perform other housekeeping duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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