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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $14.00 - $18.00
Work Schedule
Fixed Shifts
Benefits
competitive salary
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Paid holidays
Monthly MBTA pass
Job Description
This job opportunity is with a reputable hotel known for its commitment to excellence in hospitality and guest services. The establishment prides itself on providing a welcoming, clean, and safe environment for all guests, ensuring a high standard of comfort and satisfaction throughout their stay. As a full-service hotel, it offers a wide array of amenities and strives to maintain a professional and friendly atmosphere for both guests and employees alike. The hotel operates with a customer-centric approach, continuously enhancing its service to meet modern hospitality standards and guest expectations. Emphasizing teamwork and professional growth, the hotel also provides competitive... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in housekeeping or room attendant role preferred
- Ability to perform physical tasks required for cleaning rooms including lifting and bending
- Strong attention to detail
- Ability to communicate effectively in English
- Reliable and punctual
- Ability to work flexible shifts including weekends and holidays
Job Qualifications
- Knowledge of service standards guest relations and etiquette
- Knowledge of the English language to effectively communicate with guests associates and vendors
- Ability to follow shift checklist and accurately record notes
- Ability to accurately report information
- Ability to remain calm and alert especially during emergencies or heavy hotel activity
- Professional communication skills
- Ability to attend required meetings
Job Duties
- Report to Front Desk at beginning of shift pick up key and return key at end of shift
- Ability to follow shift checklist and accurately record notes throughout your shift
- Clean and maintain any and all assigned rooms and suites daily including bed stripping bathroom cleaning vacuuming dusting polishing checking of room lights television spot cleaning and stocking all room supplies
- Protect guest safety and well-being be courteous to all guests and co-workers
- Keep all doors closed when cleaning for safety and security purposes
- Report any items missing from rooms and suites
- Report all items in need of repair to supervisor and maintain equipment used in work
- All lost and found are to be taken to the office as soon as they are found and not at the end of one’s shift
- Vacuum floors clean bathrooms and common areas
- Stock own cleaning cart with appropriate supplies for shift
- Must have a comprehensive knowledge of service standards guest relations and etiquette
- Must have a knowledge of the English language to effectively communicate with guests associates and vendors
- Ability to accurately report information
- Attend required meetings
- Ability to remain calm and alert especially during emergencies or heavy hotel activity
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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